GoodX
RENEILWE MATLANATO
Practice Manager
Pretoria
Summary
Knowledgeable Medical Practice Manager committed to fostering great relationships with patients and staff members. Ready for a new position involved in supporting patients and ensuring quality care. Demonstrated track record in complex healthcare Organisations providing visionary leadership and strategic direction. Effective at improving revenue, team productivity and policies to keep the facility operating at a sustainable and profitable level. Well-versed in motivating multidisciplinary teams. Key competencies include clinical operations, specialists and physician relations and building collaborative teams.
Overview
7
7
years of professional experience
6
6
Certifications
4
4
Languages
Work History
Practice Manager/Administrator
Zwavelstream Clinic ( Dr C Mataboge )
Pretoria East - Zwavelpoort
03.2022 - 07.2023
- Arranging and booking of admissions, Obtaining of pre-authorisation for patient admissions,Liaising with medical aids.
- Handling referrals Monitor billing and payments,
- Monitor patient behaviour and progress ICD 10 and procedure coding
- GoodX and Vericlaim System
- Keep updated on current medical technology, health insurance trends, and government regulations.
- Work closely with Human Resource Department, developing employee handbooks and implementing office policies and procedures
- Respond to queries, Maintain patient confidentiality, Scanning of documents Attend to payments,Invoicing and receipting, Encourage participation in attendance of program meetings that focuses on rehabilitation management and coping skills.
- Typing of reports, letters and motivations, Managing day to day scheduling.( Google Calendar) Electronic medical aid and in-room cash billing ,Capturing patient records and emailing of scripts and sick notes
Supervisor/Medical Administrator
Mamelodi Gardens Health Clinic
Mamelodi
04.2021 - 11.2021
- Confidentially managed patient accounts
- Scheduled patients visits and answer pre-visit questions,including about billing
- Perform analytical and data entry tasks respond to patient calls, emails and queries
- Supervision of staff members Managed medical office staff of 6 individuals
- Regularly evaluated employee performance, provided feedback and assisted, coached and disciplined staff as needed.
PA/Assistant Manager
Watercrest Wedding Venue
Pretoria East
10.2019 - 05.2020
- Personal Assistant to owner Supported General Manager in managing the venue and ensuring smooth service by completing team member responsibilities
- Lead other team members by motivation, delegation and instructions.
- Booking of accommodation and site viewing
- Handle meetings and make notes
- Develop good customer relationships and address customer service needs
- Coordinated weddings,Birthday celebration & Year end functions.
FrontDesk Medical Recep5onist
Green Cross Women Clinic
Pretoria - CBD
10.2016 - 08.2018
- Attend to patients and suppliers, Invoicing clients, following up on sent emails, maintained office inventory by ordering supplies in a timely manner
- File management and updating of paperwork
- Contact lancet laboratory for collection of samples and also sign for samples upon delivery
- Record patient history and personal information , Measure vital signs, such as blood pressure.
Medical Recep5onist
Dr Adams Prac5ce
Pretoria Silverton
02.2016 - 08.2017
- Provide multifaceted support for busy medical practice, Successfully managed information using Microsoft Excel, including patient sign in, patient records, ordering of stationary & other office supplies
- Assisted with medication inventory and distribution
- Fill bottles with Doctor-prescribed medication,type and apply labels with directions of use and other information for patients, Handle incoming and outgoing correspondence
- Greet and welcome patients.
Education
Diploma, Introduction to psychology, Counselling modalities, Interpersonal Communication Skills, Fundamentals of a Helping Relationship, Diversity in the South African Context, Developmental Psychology - Counselling And Communication Skills
Status: In Progress
Diploma, Communication, Chemistry, Physics, Mathematics, Laboratory Practices & Computer Practices - Analytical Chemistry
Status: Incomplete
Certificate, Sepedi (Home Language), English, Physical Science, Mathematics, Biology, Geography - Lehlabile Senior Secondary_Grade 12 (Matric)
Skills
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Certification
Business and Office Administration - ELearnSA (February 2021)
References
Available Upon Request
Software
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Practice Manager/Administrator - Zwavelstream Clinic ( Dr C Mataboge )
03.2022 - 07.2023
Supervisor/Medical Administrator - Mamelodi Gardens Health Clinic
04.2021 - 11.2021
PA/Assistant Manager - Watercrest Wedding Venue
10.2019 - 05.2020
FrontDesk Medical Recep5onist - Green Cross Women Clinic
10.2016 - 08.2018
Medical Recep5onist - Dr Adams Prac5ce
02.2016 - 08.2017
SACAP - South African College Of Applied Psychology - Diploma, Introduction to psychology, Counselling modalities, Interpersonal Communication Skills, Fundamentals of a Helping Relationship, Diversity in the South African Context, Developmental Psychology, Counselling And Communication Skills
Intec College - Pretoria (CBD) - Diploma, Communication, Chemistry, Physics, Mathematics, Laboratory Practices & Computer Practices, Analytical Chemistry
- Certificate, Sepedi (Home Language), English, Physical Science, Mathematics, Biology, Geography, Lehlabile Senior Secondary_Grade 12 (Matric)
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