I am a result-orientated and goal driven professional with a strong ability to perform under pressure while consistently adding value to every function I support. I thrive both in collaborative team environments and when working independently to deliver high-quality outcomes.
With solid expertise in procurement, clearing and forwarding, and import process, I bring a deep understanding of the end-to-end business cycle. My diverse skill set enables me to quickly grasp and optimise complex workflows, contributing to operational efficiency and business success. I am known for my loyalty, dedication, and commitment to excellence in every role I undertake.
Overview
20
20
years of professional experience
Work History
Group & Procurement Co-Ordinator
Interwil Trading International
05.2023 - Current
Managed complex contracts to secure favourable terms.
Streamlined procurement processes by implementing innovative strategies.
Ensured seamless supply chain management, resulting in prompt deliveries.
Handled order discrepancies promptly ensuring minimal business disruptions.
Improved organisational efficiency by developing new procurement procedures.
Coordinated with suppliers for efficient delivery of goods.
Developed strong relationships with vendors, fostering a positive company image.
Improved tracking system which led to faster resolution of issues related to supplier invoices.
Reviewed purchase orders and contracts for accuracy and completeness before approval.
Organised and managed all procurement documentation to ensure compliance.
Facilitated decision-making by preparing cost comparison of material pricing.
Built productive relationships with stakeholders, communicated updates and sought mutually beneficial outcomes.
Worked with department heads to determine requirements for procurement activities.
Sourced and verified quotations from suppliers before initiating purchase processes.
Introduced operational and administrative procedures to uphold integrity of current processes.
Liaised with customers and other departments to plan timely transportation of goods.
Planned logistics across international boundaries to reliably meet delivery requirements.
Accurately costed and received all local and international shipments, ensuring all related expenses - including duties, freight and handling- were captured and reflected in inventory and financial records
Implemented and maintained a trade finance management system, effectively monitoring and utilising three trade finance facilities to support import operations.
Obtained and maintained AEO accreditation, ensuring ongoing compliance with international customs and supply chain security standards.
Group Co-Ordinator
Interwil Trading International
10.2019 - 04.2023
Streamlined communication for improved departmental efficiency by liaising with multiple departments.
Assisted in the successful development and implementation of SAP Business ByDesign (SAP ByD), contributing to improved system efficiency and streamlined business processes.
Implemented and maintained FSC certification for 5 consecutive years, successfully passing annual audits with zero non-conformities, ensuring full compliance with sustainability and regulatory standards.
Administered and maintained SAP Business By Design ERP System to support daily business operations across multiple departments.
Provided end user training and first line support, improving user adoption and reducing support tickets.
Extensive stock management over 4 branches and all stock maintenance tasks
Oversaw end-to-end stock management across 4 branches, including investigation and resolution of stock variances, inventory adjustments, and ensuring accurate system records and reporting
Sales Administrator/ Warehouse and Logistics
Interwil Trading International
06.2016 - 09.2019
Handled sensitive client information with strict confidentiality boosting trust relationship with clients.
Coordinated with the sales team, enhancing overall productivity.
Streamlined order processing systems to maximise efficiency.
Managed client database to ensure accurate record-keeping.
Provided comprehensive product information to potential customers, resulting in increased sales leads.
Generated regular reports for insightful business decisions.
Delivered outstanding administrative support for smooth sales operations.
Collaborated with different departments to maintain positive rapport and smooth workflow.
Responded to inbound customer email, telephone and social media enquiries promptly.
Liaised with customers to resolve enquiries, appointment requests and billing questions.
Resolved customer queries using in-depth product and service knowledge.
Facilitated smooth running of sales department by tackling administrative tasks promptly.
Ensured prompt delivery of orders, leading to increased customer loyalty.
Monitored inventory needs and worked with procurement team to facilitate supply chain operations.
Coordinated incoming goods, ensuring accurate documentation and timely distribution.
Streamlined warehouse operations by implementing efficient inventory management systems.
Investigated discrepancies in inventory records; ensured swift resolution of errors.
Improved accuracy of stock control with regular stocktakes and database updates.
Coordinated logistics operations according to stakeholder, supplier and client needs.
Coordinated transport schedules for improved delivery efficiency.
Procurement
Interwil Trading International
04.2014 - 05.2016
Developed procurement policies, ensured compliance across departments.
Evaluated supplier performance for improving procurement practices.
Managed all clearing and Forwarding processes, including import documentation, customs compliance, and co-ordination with freight agents to ensure timely and cost-effective delivery of goods.
Sales Executive - Food Service Division at SAFCO International Trading Co. L.L.CSales Executive - Food Service Division at SAFCO International Trading Co. L.L.C