Rene Kiewitt

Talent Secondment to the Human Capital Servicing Team, championing technical skill enhancement, performance management, process optimization, and cultural development.

• Strategize and execute plans to cultivate a high-performance, agile workforce.

• Empower the team to effectively facilitate HR initiatives and support organizational goals.

• Architect a robust Talent Plan & Career Pathway, ensuring seamless graduate onboarding and professional growth.

• Oversee operational metrics, enforcing stringent SLAs and KPIs to enhance the overall people experience.

• Utilize historical data analysis to anticipate and fulfill operational needs, optimizing case management.

• Uphold and elevate service quality standards across all human capital interactions.

• Manage queries and escalations, applying continuous improvement methodologies to boost performance.

• Foster a culture of continuous improvement, positioning the Human Capital Team at the forefront of the industry.

• Innovate employee engagement strategies, achieving a balance between personalized service and scalability.

• Lead a specialized Talent Acquisition model, enhancing service delivery.

• Develop capabilities within the Finance Call Centre, aligning with strategic objectives.

• Collaborate with key Human Capital stakeholders, including HCBP, Executives, Talent Acquisition, and Learning Consultants.

• Partner with the Human Capital Services Value Chain, integrating efforts with Group Human Capital, Workday Technical Team, and Finance.

• Command Workday Knowledge Management, overseeing the full lifecycle from creation to publication.

• Craft and curate a diverse range of comprehensive content, ensuring information is accessible and up-to-date.

• Maintain a proactive stance on program developments, advocating for content updates such as "How-To" Guides or FAQs.

• Commit to continuous quality improvement, setting and adhering to high standards.

• Design and implement remediation strategies to resolve productivity and efficiency challenges.

· Fostered organizational growth by designing and implementing capability-building strategies.

· Cultivated a positive workplace culture, prioritizing employee well-being and engagement.

· Championed diversity and inclusion, enhancing organizational capabilities and workforce cohesion.

· Led successful change initiatives, demonstrating exceptional project management skills.

· Applied commercial acumen to interpret business landscapes and exceed customer expectations.

· Leveraged financial insights to inform strategic HR decisions and drive business performance.

· Established credibility as a consultant through trust-building, effective facilitation, and influential problem-solving.

· Managed industrial relations and ensured HR compliance, mitigating risks and safeguarding company interests.

· Utilized HR analytics to inform decision-making and elevate organizational awareness.

· Drove innovation by integrating new practices, focusing on talent development and strategic resourcing.

· Enhanced human capital efficiency through targeted workforce planning and performance optimization.

· Implemented reward and recognition programs to motivate and retain top talent.

Specialized in Talent Management & Leadership Development, steering organizational talent strategies.

· Spearheaded comprehensive recruitment strategies, ensuring seamless sourcing-to-hire processes.

· Led and empowered a high-performing recruitment team, enhancing their capabilities through targeted training.

· Devised strategic hiring roadmaps to support business objectives and foster team growth through proactive pipelining.

· Collaborated with business units to forecast resourcing needs and craft tailored recruitment plans.

· Established and maintained robust hiring policies and procedures to streamline talent acquisition.

· Cultivated productive partnerships with external recruitment agencies and vendors.

· Monitored and optimized talent acquisition metrics to drive recruitment effectiveness.

· Managed and allocated the annual recruitment budget efficiently.

• Established and enforced HR Governance protocols, ensuring compliance and best practices.

• Managed HR Projects and steered Forums to align with strategic objectives.

• Streamlined Recruitment and Selection processes to attract top talent.

• Developed comprehensive Induction programs for seamless employee onboarding.

• Oversaw Remuneration and Benefits strategies to maintain competitive market positioning.

• Championed Learning Development and Career Management, fostering a culture of continuous growth.

• Implemented robust Performance Management systems to drive employee accountability and performance.

• Cultivated positive Employee Relations and promoted Employee Wellbeing to enhance workplace satisfaction.

• Delivered precise MIS Reporting for informed decision-making.

• Curated the HR Calendar to ensure timely Talent Management & Leadership Development initiatives.

• Executed Talent Management strategies at OMSTA Delivery, enhancing organizational capabilities.

• Educated management on the utilization of talent grid tools, elevating the talent management process.

• Designed and disseminated Talent Management data folios for strategic HR planning.

• Coordinated with HR and Line Management for prompt Talent Data submission, ensuring data integrity.

• Orchestrated bi-annual Talent Reviews at all management levels, driving talent retention and development.

• Analyzed trends and compiled reports to inform leadership on talent landscape.

• Directed Succession Planning efforts to secure business continuity and leadership pipelines.

• Monitored Talent Development activities, ensuring alignment with business goals and employee progression.

• Assessed Leadership Development and conducted Capability assessments to identify and nurture potential leaders.

• Engaged in ad hoc Staff Development projects, contributing to the overall skill enhancement of the workforce.

Spearheaded HR support for leadership teams, ensuring alignment with LS&CO's HR frameworks under the guidance of the HR Director.

• Managed and enhanced the capabilities of HR Administrators across Retail, Manufacturing, Head Office, and Supply Chain divisions.

• Delivered strategic HR consulting services to Retail, Corporate, Wholesale, Distribution, and Manufacturing sectors.

• Championed organizational transformation through goal setting and steering consultative processes.

• Acted as the HR point of contact for business projects, offering expert consulting services.

• Oversaw the professional development of HR Administrators, fostering a culture of continuous learning.

• Utilized HR Analytics to drive data-informed decision-making and streamline HR administration processes.

• Prioritized employee wellbeing initiatives, promoting a healthy and productive workplace environment.

• Executed talent resourcing strategies to attract and retain top-tier talent.

• Provided HR consulting to ensure adherence to LSSA's and LS&CO's policies, maintaining legal and ethical standards.

Elevated to HR Business Partner, strategically aligning HR initiatives with corporate goals and fostering a High-Performance Culture.

• Serve as a trusted consultant to Business Unit Leaders, delivering comprehensive HR solutions across functions.

• Influence the bank's overarching strategy through proactive HR contributions.

• Champion organizational development, guiding design and change management processes.

• Support talent management, identifying high-potential and diverse candidates while addressing skill gaps.

• Advise on business unit restructures, workforce and succession planning to optimize organizational effectiveness.

• Resolve complex employee relations issues, conducting impartial investigations when necessary.

• Maintain legal compliance in staff management, partnering with internal and external ER stakeholders.

• Interpret and enforce HR policies, ensuring alignment with legal and organizational standards.

• Lead recruitment strategies, enhancing talent acquisition for specific teams.

• Oversee onboarding, ensuring seamless integration of new hires through orientation and induction programs.

• Promote environmental awareness and employee wellbeing, analyzing trends and communicating EAP updates.

• Manage remuneration processes, including salary reviews, bonus allocations, and incentive schemes.

• Ensure accurate HR data management, responding to remuneration inquiries and maintaining staff records.

• Educate on HR policies and procedures, fostering organizational compliance and knowledge.

• Oversee FAIS compliance, coordinating with officers and ensuring representative documentation.

• Drive training and development, identifying needs and implementing targeted learning interventions.

• Utilize WebAnswer and other tools to enhance training effectiveness and stakeholder engagement.

• Conduct comprehensive HR reporting, analyzing data to inform strategic decisions.

• Provide individual staff counseling and support HR projects, contributing to a robust HR framework.