Rene Heyns
Manager / Financial Advisor
Vredendal
Summary
Service-driven Liquor Store Clerk with expertise in cash register systems and known for processing sales data quickly and effectively. Dependable and reliable, offering exceptional record of flexibility and attendance. Considered smart, adaptable and versed in wide-ranging products. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
25
25
years of professional experience
2
2
Languages
Work History
Financial Advisor
Old Mutual Finance
03.2024 - Current
- Worked closely with insurance providers to assess suitable coverage options tailored to individual client requirements for risk management purposes.
- Established new client relationships by conducting thorough needs assessments during initial consultations.
- Negotiated favorable terms on behalf of clients when coordinating lending solutions such as mortgages or personal loans.
- Increased client satisfaction by providing personalized financial advice and investment strategies.
- Maintained open lines of communication with clients, providing updates and addressing concerns promptly to ensure their peace of mind during the financial planning process.
Liquor Store Manager
Shoprite
08.2014 - 09.2022
- Collaborated with other store managers within the company to share best practices, problem-solving strategies, and innovative ideas for improving overall performance.
- Enhanced staff productivity by conducting regular performance evaluations, providing constructive feedback, and facilitating ongoing training opportunities.
- Evaluated employee training materials and developed customized solutions to address knowledge gaps among team members.
- Implemented an effective loss prevention program by addressing both internal and external theft concerns, resulting in a significant decrease in inventory shrinkage.
Manager
Shoprite
10.1999 - 09.2022
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
- Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
- Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within the industry sector.
Assistant Manager Trainee
Shoprite
01.2011 - 07.2013
- Implemented visual merchandising strategies, enhancing the overall aesthetics of the store layout.
- Managed staff schedules to ensure proper coverage during peak hours while minimizing labor costs.
- Improved employee retention rates by cultivating strong relationships with team members and maintaining an open line of communication.
- Participated in ongoing professional development opportunities to enhance managerial skills continually.
- Boosted team productivity by implementing efficient work processes and providing constructive feedback.
Scanning Clerk
Shoprite
01.2004 - 12.2010
- Increased team efficiency by cross-training peers on multiple scanning systems and software applications.
- Demonstrated versatility by successfully managing various types of documents, including invoices, contracts, and legal forms.
- Exceeded daily scan quotas while maintaining a high level of accuracy, contributing to overall department success.
- Optimized digital storage space by implementing proper file compression techniques during the scanning process.
Front End Controller
Shoprite
01.2000 - 12.2003
- Established robust internal control framework, minimizing the risk of fraud and ensuring compliance with regulations.
- Evaluated potential investment opportunities using discounted cash flow analysis and other valuation techniques.
- Developed comprehensive financial models to support management in forecasting and scenario analysis.
- Collaborated with other functional areas to develop integrated solutions for complex business challenges related to finance operations.
Cashier
Shoprite
10.1999 - 12.1999
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
High School Diploma -
Vredendal Senior Secondary
Vredendal, South Africa 04.2001 -
Skills
- Employee Training
- Promotional planning
- Store maintenance
- Merchandising Strategies
- Spirit, wine, and beer expertise
- POS System Operation
License
Driver License/ Yes
References
Mr F Mostert
Branch Manager
Telnr 076 087 9781
Mr C Jonas
Branch Manager (old mutual)
072 562 7247
Timeline
Financial Advisor
Old Mutual Finance
03.2024 - Current
Liquor Store Manager
Shoprite
08.2014 - 09.2022
Assistant Manager Trainee
Shoprite
01.2011 - 07.2013
Scanning Clerk
Shoprite
01.2004 - 12.2010
High School Diploma -
Vredendal Senior Secondary
04.2001 -
Front End Controller
Shoprite
01.2000 - 12.2003
Manager
Shoprite
10.1999 - 09.2022
Cashier
Shoprite
10.1999 - 12.1999
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