Rene De La Rey
Project Manager
Johannesburg
Summary
I bring a diverse background in social work, project management, and claims advisory roles, with considerable experience working with children. This has allowed me to develop critical skills in communication, problem-solving, and empathy, all fine-tuned to interact effectively with younger minds. My natural ability to adapt to new situations enhances these skills, preparing me for the dynamic environment of teaching English as a foreign language to children. My recent achievement of a high-distinction TEFL certification reinforces my commitment to this new venture and readiness to educate young learners. My varied professional experience provides a wide perspective and deep understanding of cultural diversity, a critical attribute for teaching children from different backgrounds in a globalized world. With proven leadership and organizational skills, my goal is to create an engaging, supportive, and interactive learning environment that is specifically tailored to children's diverse learning needs and styles.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
Work History
Project Manager
Self-Employed
Vanderbijlpark
04.2022 - Current
- Led design, construction, and assembly of 45 diverse projects, showcasing ability to manage end-to-end processes.
- Defined project plans and resources, demonstrating strong organisation and planning skills.
- Managed project timelines to ensure on-time delivery, reflecting high-level responsibility and time management.
- Coordinated material procurement and services, emphasising adaptability and problem-solving skills.
- Liaised effectively with clients, highlighting excellent communication and customer service skills.
Claims Care Adviser
Outsurance Shared Services, YOUI PTY LTD
Centurion
10.2013 - 03.2022
- Showcased strong organisational abilities, managing intricate, end-to-end processes in customer-centric roles, facilitating lodgement and processing of over 8000 claims during eight-year period.
- Streamlined communication with clients via various channels, demonstrating excellent interpersonal skills.
- Built trust through transparency and clear explanations, highlighting effective communication skills.
- Handled challenging conversations with empathy and professionalism, indicating conflict resolution skills.
- Exhibited resilience and adaptability in fast-paced environments, reflecting robust stress management and flexibility.
Social Worker
Various Government and Private Organisations
Cape Town | Pretoria
01.2008 - 09.2013
- Performed thorough interviews and evaluations with children, employing exceptional listening and analytical abilities attuned to their unique needs and communication styles.
- Organized and facilitated therapeutic and group sessions tailored for children, nurturing healthy relationships and teaching conflict resolution skills in a child-friendly manner.
- Provided comprehensive services catered to diverse groups of children, showcasing adaptability, empathy, and an understanding of varying developmental needs.
- Worked collaboratively with local organizations and stakeholders focused on children's welfare, exemplifying teamwork and partnership skills in a child-centric context.
- Offered sensitive and empathetic counseling to children, demonstrating heightened emotional intelligence and patience required for effective communication with young minds.
Education
Certificate - Teaching English As A Foreign Language (TEFL)
The Professional Development Institute
Online 05.2023 - 06.2023
Bachelor of Arts - Social Work
University of Stellenbosch
Stellenbosch 01.2004 - 12.2007
Skills
Clear and Effective Communication
Accomplishments
December 2019
Customer Service Award
Achieved the highest 6-month Customer Service Index Average of 94.88% for the period June-December 2019
December 2019
Quality Service Award
Achieved the highest 6-month Quality Score Average of 96.67% for the period June-December 2019
Timeline
Certificate - Teaching English As A Foreign Language (TEFL)
The Professional Development Institute
05.2023 - 06.2023
Project Manager
Self-Employed
04.2022 - Current
Claims Care Adviser
Outsurance Shared Services, YOUI PTY LTD
10.2013 - 03.2022
Social Worker
Various Government and Private Organisations
01.2008 - 09.2013
Bachelor of Arts - Social Work
University of Stellenbosch
01.2004 - 12.2007
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