Renate Pearson
Johannesburg
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Receptionist/ Administrator
Moore Johannesburg
8 2021 - Current
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Welcome visitors in a warm and friendly manner, and answer any questions visitors have.
- Maintain reception area and all common areas in a clean and tidy manner at all times.
- Operate standard office equipment on a regular basis, including, a copy machine, and a computer
- Receive deliveries and inform relevant staff; sort and distribute incoming mail
- Maintain the general office filing system.
- Shopping for the office weekly.
- Dealing with email enquiries
- Manage seven Boardroom bookings
- General office management such as ordering stationary
- Organizing travel and accommodation for staff
- Arranging both internal events – Monthly braai days, training lunches and lunches for meetings when requested
- Providing administration support to staff when needed.
- Type up any documentation given by HR or Directors.
- Driving to collect, items for Client support or sourcing for item and purchasing it.
- In charge of the generator in the office – making sure it is maintained and that the Diesel doesn’t run out.
- Answered incoming calls, directing clients to individuals addressing specific needs.
Teacher Assistant
Summerfields Primary School
01.2016 - 04.2020
- Assist teacher in class, Taught ART, Lifeskills, Physical Education and music and movement
- Also taught when the teacher was absent
- Then I taught English, Maths and Afrikaans
- Assisted in Grade 1 for 3 years
- Assisted in Grade 2 for just over a year
- Organised functions for the school during the year
- Sourcing year end functions gifts, as well as organising Items when needed, Branding and sourcing suppliers
- Getting the classroom ready for lessons
- Listening to children read, reading to them or telling them stories
- Helping children who need extra support to complete tasks
- Helping teachers to plan learning activities and complete records on the computer
- Capturing marks when needed
- Supporting teachers in managing class behaviour
- Supervising group activities – PT and Art
- Looking after children who are upset or have had accidents
- Clearing away materials and equipment after lessons
- Helping with outings and sports events
- Taking part in training
- Carrying out administrative tasks.
Internal Sales & Customer Care / Inventory Administrator (Finance) / Administration Assistance
Canon SA
02.2008 - 06.2015
- Capturing of orders from clients
- Confirm stock, pricing and ETA
- Following up on deliveries and raising issues with delivery when needed
- Keeping Customer Relations positive
- Assisting REP and customers
- Giving pricing of items and stock availabilities
- Assisting with queries and keeping customers and REP in the loop
- Committing of stock and releasing back orders
- Capturing of Internal orders and Consignment for REPs
- Transfers, adjustments of stock, passing of credit on AccPAc
- Assisting internal staff, Sales Support & Account department
- Handling of queries regarding credit as well as warehouse queries
- Assist with stock count, stock issues
- Assisting with Month End reports
- Manage demo stock in storeroom – keeping record of stock loaned out, and returned
- Helped at the Canon Expo.
Sales
Network 21
10.2006 - 08.2007
- Assist customer with purchases requested
- Made sure that all sales for the day are captured and accurate to the Daily sales on Accpac
- Make sure that all the back orders are done and collected by clients
- To follow up on clients’ orders
- Answer questions regarding products
- Promotion of various products during the weekly meetings
- Working at weekend seminars regularly for the company
- Promoted to Assistant Admin Manager in N21.
Project Assistant
Penquin International (Events & Marketing Company)
07.2005 - 08.2006
- Assist the Account Director and Accounts Manager on Projects
- Managing project budgets, placing purchase orders and preparing for project reviews, sourcing of new suppliers and liaising with existing suppliers ensuring best price and delivery of services
- Maintain project plans and status to ensure all deadlines are met and any potential missed deadlines are highlighted and addressed
- Participated in client events taking responsibility for individual tasks from the project plan
- Sourced venues, booked adverts in magazine and billboards, assisted with clients advertising requirements
- Sourcing items from relevant supplies, organising branding as well confirming ETA and leadtimes.
Assistant to Financial Director / HR
Hankook (Tyre Company)
06.2004 - 06.2005
- Answering phones, making and receiving of stock
- Data capturing of data to the internet
- Transferring Accpac presentation to PowerPoint
- Typing documentation
- Keeping track of usage of Photocopier for the different regions
- Learnt Simply Accounting
- Doing Invoices and stock taking of Cartridges
- For 3 months worked on a project called ECR (Id) Tags
- This Entailed verifying data and working on Exel and Photoshop.
Receptionist
Dr Venter – Cardiologist (Union Clinic Hospital)
03.2004 - 05.2004
- Making appointments
- Dealing with patient’s queries
- Assisting with patients from time to time
- Phoning of patients to remind them of their appointments the day before.
Assistant to Financial Manger
Zeda Car Sales (Magnum Personnel)
09.2003 - 03.2004
- Assisting customers, following up on leads for the sales team, filling out applications with clients for the various banks
- Typing documentation, Diary managements for Financial Manager
- Attending to queries regarding contracts and applications
- Admin duties included filing & Faxing.
Call Centre / Office Support
Just Conference (Magnum Personnel)
01.2003 - 06.2003
- Telesales, promoting of various training courses
- Dealing with queries regarding various training courses/ conferences
- Emailing information to clients
- Following up on leads and assisting in getting documentation ready for the conferences and courses
- Updating of database.
Medical Receptionist
Dr YT Singh, Dr Salish Singh and Dr Dirk Pretorius
03.2002 - 09.2002
- Prepare files for patients, update files, answering the switchboard
- Booking appointments for patients with the Doctors
- Making appointment with specialists for patients referred by the Doctors.
Receptionist
Sports Direction Gym (Durban)
01.2002 - 03.2002
- Answer telephones, take accurate messages assisting with client knowledge of gym equipment use
- General Admin work
- Signing up of contracts.
Assistant to Public Relations Officer
The Salvation Army, Durban
11.2001 - 12.2001
- Organise Public demonstrations, answer telephones
- Take accurate messages
- Talking to the Public regarding the Salvation Army.
Education
Centec College - Durban
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Centec College - Durban
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Lawson Brown High School (Port Elizabeth)
Skills
An ability to build good working relationships with both pupils and adults
Good organizational skills
Office Equipment Maintenance
Reception Management
Flexibility and creativity
Enjoy working with children
Good literacy and numeracy skills
Ability to manage groups of pupils and deal with challenging behavior
Patience and a sense of humour
Small Group Instruction
Motivating students
Lesson Planning
Parent-Teacher Communication
Public Speaking
Positive Role Model and Mentor
Cultural Sensitivity
Test Grading
Group and individual instruction
Otherqualifications
- Certificate in First Aid Level 1 – expires 10/28/2024
- Certificate in Preform Basic Fire Fighting – Expires 10/12/2023
- Certificate in Basic SHE REP – 11/09/2023
- Inhouse Computer training - Excellence in Customer Care course & Excellence in Customer Care Management – Champion Professional Service(ECC)
- Proficiency in Microsoft – Word, Excel, PowerPoint, Email
- Proficiency in Accpac.
- Excellence in Customer Care course – Champion Professional Service (ECC)
- Proficiency in Microsoft Word, Excel, PowerPoint.
- Achieve Global – Stellar Service Course
- Proficiency in Email & Internet
- Distinction in Afrikaans (1999)
- Certificate for Best NIC Student (1999)
- House Captain (1995)
- Athletic Captain (1995)
- Swimming Captain (1995)
- House Cup for Athletics (1995)
Telephone
0825605114
Dependants
2 (girls aged 9 and 4)
Language
English & Afrikaans
Interest
- Reading books and articles
- Art
- Socializing with friend and family
- Travelling and making connections
- Supporting my child in sport
- Outdoor recreation
- Gaming and solving puzzles
Personal Information
- ID Number: 8110220196082
- Gender: Female
- Driving License: Code 8
- Marital Status: Married
References
- Megan Veldman - HR Manager 072 329 6411
- Belynda Erskine 064 133 1295
- Mrs Mong, Grade 1 Teacher, 084 984 5953
Certification
First Aider Level 1
Timeline
Basic SHE REP
11-2024
First Aider Level 1
10-2021
Preform Basic Fire Fighting
10-2021
Teacher Assistant
Summerfields Primary School
01.2016 - 04.2020
Internal Sales & Customer Care / Inventory Administrator (Finance) / Administration Assistance
Canon SA
02.2008 - 06.2015
Sales
Network 21
10.2006 - 08.2007
Project Assistant
Penquin International (Events & Marketing Company)
07.2005 - 08.2006
Assistant to Financial Director / HR
Hankook (Tyre Company)
06.2004 - 06.2005
Receptionist
Dr Venter – Cardiologist (Union Clinic Hospital)
03.2004 - 05.2004
Assistant to Financial Manger
Zeda Car Sales (Magnum Personnel)
09.2003 - 03.2004
Call Centre / Office Support
Just Conference (Magnum Personnel)
01.2003 - 06.2003
Medical Receptionist
Dr YT Singh, Dr Salish Singh and Dr Dirk Pretorius
03.2002 - 09.2002
Receptionist
Sports Direction Gym (Durban)
01.2002 - 03.2002
Assistant to Public Relations Officer
The Salvation Army, Durban
11.2001 - 12.2001
Receptionist/ Administrator
Moore Johannesburg
8 2021 - Current
Centec College - Durban
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Centec College - Durban
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Lawson Brown High School (Port Elizabeth)