Hi, I’m
Remaketse Dionne Masutha
Shift Supervisor
Johannesburg
Summary
Efficient Shift Supervisor aiming to increase value of company through excellent leadership. Proudly offers talents in communication and organization. Outgoing and energetic individual familiar with various equipment operations.
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
3
years of professional experience
2
Certifications
2
Languages
Work History
Kitam Trading Pty Ltd
Shift Supervisor
12.2021 - 02.2025
Job overview
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Trained new employees and delegated daily tasks and responsibilities.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
Mahibadifate Secondary School Limpopo, South Africa
University Overview
Completed Matric in 2015
Skills
Conflict resolution techniques
Strategic planning
Safety understanding
Cash handling expertise
Staff Management
Daily workflows
Strong verbal and written communication
Client Service
Creative problem-solving
Certification
Leading a Shift (LAS)
Timeline
Leading a Shift (LAS)
03-2024
Shift Supervisor
Kitam Trading Pty Ltd
12.2021 - 02.2025
National Senior Certificate (NSC)
12-2015