Relebohile Ohazurike
Hospitality & Security
Ferndale Randburg, Johannesburg
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Trainable and committed to creating warm and inviting atmosphere. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Security-focused and diligent Guard skilled at protecting personnel and premises.
Overview
21
21
years of professional experience
17
17
years of post-secondary education
Work History
Restaurant Hostess
Bryanston Country Club
03.2025 - Current
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Checked in with servers to confirm preparedness before seating customers.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
Receptionist/Tender Administrator
Siphile Security Services
07.2024 - 10.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Managed multiple tasks and met time-sensitive deadlines.
CCTV Operator
BICSG - Brothers In Cams Security Group, Johannesb
05.2024 - 06.2024
- Watched both live and recorded video surveillance footage.
- Assisted law enforcement with investigations by providing relevant CCTV footage when required.
- Recorded time, date and location of incidents.
- Visited sites and locations to identify areas needing to be monitored with CCTV cameras.
- Maintained optimal functionality of CCTV equipment by conducting regular system checks and troubleshooting any issues that arose.
Hostess
The Maslow Hotel (Sun International), Johannesburg
10.2013 - 02.2019
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Waitress
Diaz On Surrey Boutique Hotel, Johannesburg, South
01.2011 - 01.2013
- Greeted new customers, discussed specials, and took drink orders.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Waitress / House Keeper
Randburg Inn Hotel, Johannesburg, South Africa
01.2004 - 12.2009
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
Education
Security And Protective Services - Security Officer Grade E, D&C
Mtshoko Security Training Collage
04.2001 - 2023
Security System Technology - CCTV
Mtshoko Security Training Collage
04.2001 - 2023
Service of Alcohol Program - Hospitality
Thirst Bar Academy
04.2001 - 2015
Certified Guest Service Professional - Hospitality
American Hotel & Lodging Educational Ins.
04.2001 - 2014
Diploma: - Receptionist
Li Hills Training College
04.2001 - 04.2012
Grade 11 - Travel & Tourism, Computer
Diepsloot Combined High School
04.2001 - 05.2007
Skills
- Data Entry, Telephone skills, File Management,Office Management
- Customer and client relations, Meeting Coordination
- Customer Service, Excellent Communication, Punctual and Reliable
- Visitor and Customer Relations
Customer service
Guest relations management
Group reservations management
Reservation handling
Personal Information
- Nationality: South African
- ID Number: 8712010335083
- Date of Birth: 01/12/1987
- Gender: Female
- Marital Status: Married
References
Mr. Thabo Ngcobo Restaurant Manager
(The Maslow sun international)
+27646809052
Zintle Mkhize Supervisor
(The Maslow sun international)
+966548907990
Email:zintlemkhize@icloud.com
Gcobisa Mtshoko Manager ( Mtshoko Security )
+27113330396 / +27732798759
Noxolo Mtakati
HR Siphile Security Services
+27647455060 / +27772597885
Email:noxolomtakati@gmail.com
Timeline
Restaurant Hostess
Bryanston Country Club
03.2025 - Current
Receptionist/Tender Administrator
Siphile Security Services
07.2024 - 10.2024
CCTV Operator
BICSG - Brothers In Cams Security Group, Johannesb
05.2024 - 06.2024
Hostess
The Maslow Hotel (Sun International), Johannesburg
10.2013 - 02.2019
Waitress
Diaz On Surrey Boutique Hotel, Johannesburg, South
01.2011 - 01.2013
Waitress / House Keeper
Randburg Inn Hotel, Johannesburg, South Africa
01.2004 - 12.2009
Security And Protective Services - Security Officer Grade E, D&C
Mtshoko Security Training Collage
04.2001 - 2023
Security System Technology - CCTV
Mtshoko Security Training Collage
04.2001 - 2023
Service of Alcohol Program - Hospitality
Thirst Bar Academy
04.2001 - 2015
Certified Guest Service Professional - Hospitality
American Hotel & Lodging Educational Ins.
04.2001 - 2014
Diploma: - Receptionist
Li Hills Training College
04.2001 - 04.2012
Grade 11 - Travel & Tourism, Computer
Diepsloot Combined High School
04.2001 - 05.2007
Similar Profiles
Angelo CampigliaAngelo Campiglia
Caddy at Colonia Country Club/Echo Lake Country ClubCaddy at Colonia Country Club/Echo Lake Country Club
Obvious NdhlovuObvious Ndhlovu
Club Manager at Rockets Restaurant BryanstonClub Manager at Rockets Restaurant Bryanston
Persival CwabaPersival Cwaba
Sales Executive at Motus Renault BryanstonSales Executive at Motus Renault Bryanston