RELEBOHILE MOTAUNG
ENHANCED DUE DILIGENCE ANALYST
Motsamai Section,Katlehong
Summary
Detail-oriented individual with exceptional communication and Due Diligent Analytical skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
2025
2025
years of professional experience
6
6
years of post-secondary education
Work History
ENHANCED DUE DILIGENCE ANALYST
PSG WEALTH SECURITY OPERATIONS
Midrand
8 2024 - Current
- Extended KYC and AML process that intensifies scrutiny of potential business partnerships, uncovering risks not detectable through standard due diligence
- Conducted in-depth research and analysis on high-risk offshore accounts and clients to identify potential AML/CTF risks
- Gathered and evaluated relevant information from various sources, including public records, sanctions list, and internal databases
- Prepared comprehensive EDD reports on offshore accounts, including source of funds, beneficial ownership, and transaction activity
- Developed and implemented effective risk mitigation strategies to ensure compliance with regulatory requirements
- Collaborated with internal stakeholders to ensure seamless integration of EDD processes with existing AML/CTF frameworks
- Developed and maintained expertise in offshore account structures and tax havens
- Assisted in development of EDD policies and procedures for offshore accounts
- Conducted enhanced due diligence on high-risk offshore accounts, including review of account opening documentation and transaction history
- Identified and reported suspicious activity to compliance and regulatory teams
CIB CLIENT SUPPORT SPECIALIST
NEDBANK
Sandton
11.2023 - 07.2024
- Tracing payments and providing clients with details of deposits, debits and swift copies for global Payments
- Assisting clients with downloading stamped statements and Bank Confirmation letters
- Escalating CIT queries to Regional Cash-in-Transit (CIT) for investigation
- Requesting third-Party banks’ deposit information from BankServ
- Providing effective and valuable client support by resolving client queries
- Assisting clients with both onboarding and enablement digital self-service recommendations to Drive Digital First strategy of Ned bank thereby enhancing client’s online experience
- Responding and addressing queries timeous within Service Level Agreement (SLA)
- Ensuring that escalated queries are accompanied with adequate information (time stamps, screenshots etc.)
- Adhering to daily schedule to ensure that targets are met by following a work plan
ADMINISTRATION ASSISTANT
MAPEI SA (PTY) LTD
Germiston
05.2023 - 08.2023
- Maintain files and records to remain updated and easily accessible
- Sort and distribute incoming mail and prepare outgoing mail (envelopes, packages, etc.)
- Answer phone call to take messages or redirect calls to appropriate colleagues
- Utilize office appliances such as photocopier, printers.
- And computers for word processing and spreadsheet creation
- Scanning of Documents
- Undertake basic bookkeeping tasks and issue invoices, checks etc
- Assist in office management and organization procedures
- Monitor stocks of office supplies (paper clips, stationery etc.) and report when there are shortages
VOICE BRANCH LEARNERSHIP (SECURED LENDING)
STANDARD BANK GROUP
Johannesburg
05.2022 - 04.2023
- Engage customers to understand what’s important to them and resolve their concerns accordingly
- Confirm customers’ regulatory status (e.g., POPI, KYC, etc.)
- Verify customer’s identity to prevent providing information to unauthorized persons
- Take ownership of demands and provide customers with a timely response or facilitate completion of demands
- Ensure one call resolution as much as possible for home loans & Vehicle Asset Finance
- Update account notes on relevant systems as needed
- Understand risks related to customer demand and comply with all risk requirements when acting on demands
Education
BANKING CERTIFICATE - Agile Leadership, Customer Solutioning & Sales, Finance, Risk & Compliance, Business Acumen & Adaptiveness
CORNERSTONE PERFORMANCE SOLUTIONS
Johannesburg 05.2022 - 04.2023
BCOM - FINANCIAL ACCOUNTING, Taxation, Financial Management, Management Accounting, Auditing, Computer Applications in Accounting
NORTHWEST UNIVERSITY
Vanderbijlpark 01.2018 - 06.2022
MATRIC - Afrikaans, Sesotho, Accounting, Business Studies, English, Mathematics, Life Orientation
FRANCISCAN MATRIC PROJECT
Germiston 01.2015 - 12.2015
Skills
Data Analysis
Banking Knowledge
Administrative Procedures
Ethic and Fraud
Money Laundering
System Knowledge (CRM, Alchemy, Dispute Management System, Postilion, Staff Portal, SQL Server Reporting Services, Channel Administration Platform, Stadium, Nedcor)
Client servicing
Knowledge of Financial Markets
Banking Procedures
Business Writing Skills
Research methodology
Governance, Risk and Balance sheet analysis
Managing work
Customer Loyalty
Analysis and Problem Solving
Attention to detail
Communication and Presentation Skills
Decision making
Quality Orientation
Strong Analytical Skills
Sanctions Screening
Transaction monitoring
Anti-Money Laundering
Accomplishments
- 2018/19 Reclifestyle Society Fundraiser
- 2020/21 Reclifestyle Society Treasure
References
- Mpho Motsoeneng, Team Leader (Standard Bank), 078 635 1668
- Katleho Baisang, Team Leader (Mapei SA Ltd Pty), 084 050 5413
- Martha Kotze, Team Leader (Nedbank), 083 327 6127
Timeline
CIB CLIENT SUPPORT SPECIALIST
NEDBANK
11.2023 - 07.2024
ADMINISTRATION ASSISTANT
MAPEI SA (PTY) LTD
05.2023 - 08.2023
BANKING CERTIFICATE - Agile Leadership, Customer Solutioning & Sales, Finance, Risk & Compliance, Business Acumen & Adaptiveness
CORNERSTONE PERFORMANCE SOLUTIONS
05.2022 - 04.2023
VOICE BRANCH LEARNERSHIP (SECURED LENDING)
STANDARD BANK GROUP
05.2022 - 04.2023
BCOM - FINANCIAL ACCOUNTING, Taxation, Financial Management, Management Accounting, Auditing, Computer Applications in Accounting
NORTHWEST UNIVERSITY
01.2018 - 06.2022
MATRIC - Afrikaans, Sesotho, Accounting, Business Studies, English, Mathematics, Life Orientation
FRANCISCAN MATRIC PROJECT
01.2015 - 12.2015
ENHANCED DUE DILIGENCE ANALYST
PSG WEALTH SECURITY OPERATIONS
8 2024 - Current
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