Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Relebohile Moqha

Relebohile Moqha

Social Science Graduate
Johannesburg

Summary

Social science graduate with a double major in Psychology and Criminology. Equipped with theoretical knowledge and practical experience. Developed exceptional customer service skills as a sales assistant in fast-paced retail environments. AIESEC tenure ignited a passion for empowering young individuals through collaborative projects and volunteer support, including leading business-to-business initiatives with NGOs. Provided valuable lay-counseling and psycho-education at a volunteer call center. Demonstrates a proven track record of teamwork, leadership, and community engagement. Confident in ability to drive positive change and foster growth. Accomplished Agent with a history of surpassing aggressive sales objectives. Recognised for strong interpersonal skills and ability to cultivate loyal customer relationships. Possessing strong analytical, communication, and teamwork abilities. Adept at quickly adapting to new environments. Eager to contribute to team success and further develop professional skills. Brings a positive attitude and unwavering commitment to continuous learning and personal growth. Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and service.

Overview

4
4
years of professional experience
3
3
years of post-secondary education

Work History

Sales Assistant

Ozone Hydrate
Randburg
05.2022 - 08.2023
  • Retail members are responsible for stores' visual merchandising, restocking, and maintaining a tidy environment
  • Create a positive shopping experience by delivering exceptional customer service, processing transactions accurately, and providing helpful aid to customers
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.

Volunteer Call Centre Agent

SADAG
Rivonia
03.2022 - 12.2022
  • Provide emotional support and guidance to clients via phone, offering telephonic lay-counseling and psycho-education

AIESEC Volunteer

AIESEC
Ruimsig
04.2019 - 11.2019
  • Responsible for fostering collaborative relationships with other NGOs, offering support as volunteers when needed
  • Assisted with special events and programs.
  • Mentored new volunteers, fostering supportive and inclusive team environment.

Education

Bachelor of Arts - Social Science

Monash University South Africa
Ruimsig, South Africa
01.2018 - 05.2021

Skills

Statistical Software for Social Science

Timeline

Sales Assistant

Ozone Hydrate
05.2022 - 08.2023

Volunteer Call Centre Agent

SADAG
03.2022 - 12.2022

AIESEC Volunteer

AIESEC
04.2019 - 11.2019

Bachelor of Arts - Social Science

Monash University South Africa
01.2018 - 05.2021
Relebohile MoqhaSocial Science Graduate