Tshepiso Kenneth Kalake
Vereeniging
Summary
Detail-oriented Administrative Assistant excelling in office management and communication. Manages incoming calls and emails, ensuring timely responses and efficient query resolution. Organises filing systems to enhance document retrieval and maintains inventory, supporting seamless operations.
Overview
6
6
years of professional experience
Work History
Administrative Assistant (Volunteer)
T.A.C Organisation
Vereeniging
01.2022 - Current
- Managed incoming calls and emails, ensuring timely responses or directing queries to relevant departments to facilitate communication.
- Answered telephone calls to offer information, direct callers and take messages.
- Responded to incoming requests for information or forwarded to appropriate individual.
- Handled photocopying documents, updating files and faxing communications for staff.
- Organised comprehensive filing systems, both digital and paper-based, enhancing document retrieval efficiency.
- Monitored office supplies inventory, placing orders proactively to prevent shortages and support uninterrupted operations.
- Managed confidential information with discretion, upholding data protection standards.
Cashier
Kitam Restaurant
Vereeniging
01.2020 - 10.2021
- Handled cash, credit card, and voucher payments, maintaining accurate financial records.
- Processed payments by cash, cheque, or card to complete transactions.
- Maintained clean, tidy and organised checkout areas.
- Helped customers with specific item requests by answering questions and offering knowledgeable product advice.
- Calculated and provided accurate change to customers after transactions.
- Completed daily records updates to track sales and accurate payment totals.
- Completed opening and closing procedures, verifying proper cash-on-hand amounts and allocating resources.
- Offered friendly greetings and farewells, creating a welcoming environment for all patrons.
Education
Certificate of Higher Education -
Evaton Primary
Vereeniging, GP2015
Skills
- Office management
- Customer service
- Data entry
- Inventory management
- Communication skills
- Time management
Languages
English
Proficient
C2
Timeline
Administrative Assistant (Volunteer)
T.A.C Organisation
01.2022 - Current
Cashier
Kitam Restaurant
01.2020 - 10.2021
Certificate of Higher Education -
Evaton Primary