Summary
Overview
Work History
Education
Skills
Additional Information
Interests
Timeline
Music,dancing,games
Relebohile Duma

Relebohile Duma

Artist
Pietermaritzburg,KZN

Summary

Dedicated Customer Service Representative with a strong focus on problem-solving, active listening, and team collaboration. Committed to enhancing the customer experience through effective communication and training new team members.

Overview

4
4
Language
3
3
years of professional experience

Work History

Customer Service Representative

Sheimarh, Step in Style
01.2023 - 12.2025
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Processed orders accurately using CRM software, ensuring timely fulfillment and customer satisfaction.
  • Assisted in training new team members on service protocols and system navigation.
  • Collaborated with cross-functional teams to enhance customer experience and streamline operations.

Education

NSC - General Studies

Dunveria Secondary School, Pietermaritzburg, South Africa
04.2001 -

Skills

Customer service

Active listening

Critical thinking

Data entry

Additional Information

I am a good and understanding person, i am also willing to work with people patiently with all respect, and i am capable of working under pressure and i am a team role player and i am a proactive thinking person, i can think out of the box.

Interests

Team work

Timeline

Customer Service Representative - Sheimarh, Step in Style
01.2023 - 12.2025
Dunveria Secondary School - NSC, General Studies
04.2001 -

Music,dancing,games

music- piano lyrics

dancing - tik tok dance challenges

games - net ball and lady soccer

Relebohile DumaArtist