I am an organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Strong communicator and a problem solver, with a commitment to fostering positive and inclusive environment. Posses a solid understanding of HR principles, practices and theories. Confident in ability to support the success of any organization. Eager to apply skills and knowledge in a real-world setting and continue to grow and develop as a HR professional.
Student support:
Assist with application processing, maintain students files and records, assist students with examination, application and registration related queries, Assist to orientate and conduct orientations sessions. Assist in ushering graduates and parents during graduation ceremony. Issuing certificates to graduates during graduation ceremony.
Office Operation:
Handling incoming and outgoing mail packages. Maintain office equipment and coordinate repairs and replacement.
Administrative support:
Provide administrative support to the management team and staff members. Manage phone calls, e-mails and correspondence efficiently. Printing and scanning documents. Retrieval of filed materials for audit purpose and correction of audit queries for HEMIS reporting. Liaise and communicate with all departments to provide student service.
Special Projects:
Assist with special projects and initiatives as assigned by senior management. Compile monthly reports to Assistant Registrars.
TECHNICAL SKILLS:
Proficiency in Microsoft office suite
Basic coding and HTML skills
Basic graphic design and desktop publishing skills
Video conferencing and virtual meeting tools
Document management and filing system
Scheduling and calendar management
SOFT SKILLS:
Strong attention to detail and organizational abilities to ensure the timely and accurate execution of operational support
Ability to interact and communicate effectively with stakeholders and possess strong verbal and written communication skills
Time management skills
Able to work manage multiple tasks efficiently
Well organized and excellent administrative skills