Reinette Grobler
Channel Manager
Johannesburg
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
6
6
years of post-secondary education
Work History
Channel Manager
Westcon-Comstor
Midrand
11.2022 - Current
- Drove and delivered sales leads to convert into new business.
- Streamlined communication between internal teams and channel partners, improving overall efficiency in the sales process.
- Leveraged data-driven analytics tools to inform decision-making processes around resource allocation within various channels.
- Spearheaded initiatives aimed at improving product knowledge among channel partners through workshops, webinars, and other learning resources.
- Provided comprehensive training programs for new channel partners, equipping them with knowledge on products and services.
- Managed key accounts to ensure customer satisfaction, retention, and ongoing business development opportunities.
- Provided ongoing mentorship and guidance to junior team members, fostering a positive work environment that prioritized professional growth opportunities.
- Led efforts in developing customized promotions and incentives that drove increased sales from targeted channel partners.
- Hosted regional events as an opportunity for networking among existing channel members while also attracting prospective partners into the fold.
Mid-Market Account Manager
Westcon-Comstor
Midrand
03.2020 - 11.2022
- Exceeded annual sales targets consistently, demonstrating a strong commitment to achieving both personal and company goals in the mid-market segment.
- Collaborated with cross-functional teams to align product offerings with client needs and expectations.
- Expanded client base by identifying and securing new mid-market accounts through targeted outreach.
- Increased overall client retention rate by proactively identifying at-risk accounts and implementing strategic plans to address their concerns.
Account Manager
Westcon-Comstor
Midrand
08.2014 - 03.2020
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
Inside Sales Representative
Drive Control Corporation
Linbro Park
01.2006 - 08.2014
- Answered customers' questions regarding products, prices, and availability.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Used CRM software to maintain detailed contact logs and account records.
- Managed friendly and professional customer interactions.
Education
High School Diploma -
Hoerskool Eldoraigne
Centurion, South Africa 01.1992 - 12.1997
Skills
Market research
Relationship building
Pipeline maintenance
Marketing
Negotiation
Partner recruitment
Social media
Sales
Sales enablement
Timeline
Channel Manager
Westcon-Comstor
11.2022 - Current
Mid-Market Account Manager
Westcon-Comstor
03.2020 - 11.2022
Account Manager
Westcon-Comstor
08.2014 - 03.2020
Inside Sales Representative
Drive Control Corporation
01.2006 - 08.2014
High School Diploma -
Hoerskool Eldoraigne
01.1992 - 12.1997