Summary
Overview
Work History
Education
Skills
Timeline
Generic

Reinette Grobler

Channel Manager
Johannesburg

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

19
19
years of professional experience
6
6
years of post-secondary education

Work History

Channel Manager

Westcon-Comstor
Midrand
11.2022 - Current
  • Drove and delivered sales leads to convert into new business.
  • Streamlined communication between internal teams and channel partners, improving overall efficiency in the sales process.
  • Leveraged data-driven analytics tools to inform decision-making processes around resource allocation within various channels.
  • Spearheaded initiatives aimed at improving product knowledge among channel partners through workshops, webinars, and other learning resources.
  • Provided comprehensive training programs for new channel partners, equipping them with knowledge on products and services.
  • Managed key accounts to ensure customer satisfaction, retention, and ongoing business development opportunities.
  • Provided ongoing mentorship and guidance to junior team members, fostering a positive work environment that prioritized professional growth opportunities.
  • Led efforts in developing customized promotions and incentives that drove increased sales from targeted channel partners.
  • Hosted regional events as an opportunity for networking among existing channel members while also attracting prospective partners into the fold.

Mid-Market Account Manager

Westcon-Comstor
Midrand
03.2020 - 11.2022
  • Exceeded annual sales targets consistently, demonstrating a strong commitment to achieving both personal and company goals in the mid-market segment.
  • Collaborated with cross-functional teams to align product offerings with client needs and expectations.
  • Expanded client base by identifying and securing new mid-market accounts through targeted outreach.
  • Increased overall client retention rate by proactively identifying at-risk accounts and implementing strategic plans to address their concerns.

Account Manager

Westcon-Comstor
Midrand
08.2014 - 03.2020
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Collaborated with sales team to identify potential upsell opportunities and expand client base.

Inside Sales Representative

Drive Control Corporation
Linbro Park
01.2006 - 08.2014
  • Answered customers' questions regarding products, prices, and availability.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Determined needs, delivered solutions, and overcame objections through consultative selling skills.
  • Used CRM software to maintain detailed contact logs and account records.
  • Managed friendly and professional customer interactions.

Education

High School Diploma -

Hoerskool Eldoraigne
Centurion, South Africa
01.1992 - 12.1997

Skills

Market research

Relationship building

Pipeline maintenance

Marketing

Negotiation

Partner recruitment

Social media

Sales

Sales enablement

Timeline

Channel Manager

Westcon-Comstor
11.2022 - Current

Mid-Market Account Manager

Westcon-Comstor
03.2020 - 11.2022

Account Manager

Westcon-Comstor
08.2014 - 03.2020

Inside Sales Representative

Drive Control Corporation
01.2006 - 08.2014

High School Diploma -

Hoerskool Eldoraigne
01.1992 - 12.1997

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Reinette GroblerChannel Manager