Reginah Ngobeni
Cash Office Admin
Pimville
Summary
Proven leader with a track record of enhancing operational efficiency at Dischem by automating tasks and fostering a culture of teamwork. Skilled in financial record-keeping and cash handling, I excel in creating a positive work environment and driving results through collaboration and innovation. Demonstrated ability to improve customer satisfaction and reduce costs, embodying both hard and soft skills essential for success.
Overview
22
22
years of professional experience
Work History
Cash Office Admin
Dischem
08.2019 - Current
- Fostered a culture of continuous learning within the department by sharing best practices, hosting training sessions, and encouraging knowledge exchange among team members.
- Expedited end-of-day reconciliations, reducing overtime costs associated with extended closing hours.
- Assisted with budget preparation, tracking expenses against forecasts to ensure optimal use of available resources.
- Improved overall efficiency by automating manual tasks using advanced software solutions where appropriate.
- Ensured timely deposits by coordinating pick-ups with armored car services while adhering to strict security protocols.
- Managed a team of cashiers, fostering a positive work environment that promoted teamwork and collaboration among staff members.
- Increased employee accountability through regular performance evaluations and constructive feedback sessions for cash office staff.
- Resolved customer inquiries or disputes related to cash transactions promptly, maintaining high levels of customer satisfaction.
- Supported management decision-making by generating accurate financial reports and presenting findings to senior staff members.
Cashier & Merchandiser
PQ Clothing
03.2006 - 02.2007
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Receptionist
Softline VIP Payroll
09.2004 - 02.2005
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
Receptionist & Filing Admin
Softline VIP Payroll
07.2003 - 10.2003
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
Assistant
UTI Courier Service
04.2002 - 06.2003
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Education
Progress Comprehensive High School
Johannesburg, South AfricaNo Degree - Sound Engineering
George Thabo Tech
Johannesburg, South Africa 04.2001 -
Beauty Therapy
Intec College
Johannesburg, South AfricaSkills
Data entry proficiency
Languages
English
Advanced (C1)
Timeline
Cash Office Admin
Dischem
08.2019 - Current
Cashier & Merchandiser
PQ Clothing
03.2006 - 02.2007
Receptionist
Softline VIP Payroll
09.2004 - 02.2005
Receptionist & Filing Admin
Softline VIP Payroll
07.2003 - 10.2003
Assistant
UTI Courier Service
04.2002 - 06.2003
No Degree - Sound Engineering
George Thabo Tech
04.2001 -
Progress Comprehensive High School
Beauty Therapy
Intec College
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