Reginah Karabo Mthombene
Benoni
Summary
Versatile HR professional specializing in industrial relations, talent acquisition, and legislative compliance. Lowered IR risks through conflict resolution and re-engineered recruitment processes to enhance efficiency and reduce costs. Expertise in the employee lifecycle enables delivery of tailored HR solutions that drive organizational success.
Overview
2
2
Languages
6
6
years of post-secondary education
13
13
years of professional experience
Work History
Talent Acquisition Manager
StaffAtAClick
08.2023 - Current
- My primary function is to collaborate with corporate clients and hiring managers to solve complex staffing challenges. Utilize social media, job boards, and networks to source diverse, top-tier talent. Manage full-cycle recruitment from screening to onboarding while ensuring compliance and process optimization.
- Implement recruitment strategies and hiring plans to address current and future talent needs, enhancing client satisfaction.
- Manage the full-cycle recruitment process to ensure seamless onboarding and high satisfaction rates for both candidates and clients.
- Aligned with RMSs to understand and execute client staffing mandates, resulting in tailored recruitment solutions.
- Utilize various channels, including social media and job boards to identify and attract a diverse pool of qualified candidates.
- Ensured compliance with internal policies and labour regulations while identifying opportunities to enhance recruitment and selection processes.
- Audit and approving personnel files for seamless batching processing.
Talent Acquisition Assistant
StaffAtAClick
12.2024 - 08.2025
- My primary function is to support the overall functionality of the Talent Acquisition Department in terms of recruitment, termination, general administration, screening and shortlisting of candidates whilst developing and fostering a good working relationship.
- Assisted candidates with applications on online recruitment app, leveraging platform for effective candidate sourcing.
- Verified references and conducted background checks for all new candidates.
- Registered new applicants in the Staff Data Management System for effective tracking.
- Maintained and revised employee information in the system to reflect current data, such as banking and licensing.
- Complete termination documents and handle queries from department of labour or bargaining councils.
- Prepare exit bundles upon resignation/dismissal/end of contract / retrenchment.
- Processed requests for employment confirmations and reference letters efficiently.
- Supported Head of Department by collating and reporting accurate HR information, enhancing decision-making processes.
- Aided in the compilation of monthly and weekly reports for departmental tracking.
Human Resources Supervisor
Frigoglass SA
03.2023 - 08.2024
- Manage, mediate and resolve conflicts, grievances, confrontations and/or disagreements in a constructive manner to minimize negative personal impact.
- Advise managers on all labour relation matters, attend disciplinary hearings, and prepare all documents such as suspension letters, inquiry letters, etc.
- Facilitate all hearing outcomes and liaise with all relevant stakeholders.
- Prepare documents and attend CCMA/MEIBC cases.
- Managed the recruitment process to ensure the right person/job fit.
- Oversaw employee promotions, transfers, and terminations to ensure compliance with company policies.
- Prepared offer letters, regret letters and Contract of employment.
- Partnered with the Learning & Development team to successfully verify, annual WSP/ATR and Employment Equity (EE) reports for submission.
- Forecasted annual increase budget in conjunction with the HR Manager.
- Coordinated employee welfare services, including health and wellbeing programs and social activities.
- Ensured organizational compliance with performance management cycle through objective-setting, mid-year reviews, and year-end appraisals.
- Managing internal clinic and liaising with OCSA with all issues pertaining to the clinic operation.
- Administer the Medical Aid Scheme to ensure that members receive adequate benefits and that members' problems are addressed by the administrators.
- Administer the Provident/Pension Fund processes and attend to employee queries.
- Performed various HR tasks to support department operations.
Recruitment Officer
Hitachi Construction Machinery S
07.2022 - 02.2023
- Oversaw recruitment and selection process to ensure alignment with organizational goals.
- Manage the recruitment and selection process.
- Guided managers in recruitment and selection process to enhance hiring effectiveness.
- Coach managers on the recruitment and selection process.
- Tracked recruitment progress and candidate status using a comprehensive spreadsheet.
- Complete Recruitment Tracker.
- Executed recruitment and selection process according to policy and procedure to maintain compliance.
- Gathered background checks and refined candidate information for accuracy.
- Reason for leaving: Resigned for a better opportunity
Human Resources Administrator
Hitachi Construction Machinery SA
09.2018 - 07.2022
- My primary function is to provide Employee Relations services to assist and equip Line Management and employees and to offer support to ensure that ER is performed within the relevant and applicable Labour Legislation and company policies and procedures.
- Conducted exit interviews to gather feedback from departing employees.
- Arranging and attending disciplinary and grievance enquiries.
- Participated in disciplinary enquiries as the Human Capital representative.
- Arranged and attended disciplinary and grievance enquiries to ensure fair and compliant resolution processes.
- Formulating charges for disciplinary hearings and issuing of disciplinary notices.
- Managed all required correspondence during investigations and upon completion of cases.
- File resignation letters along with Exit Interview documents.
- Resolved all cases at the lowest level.
- Responsible for all required correspondence while cases are being investigated and upon completion.
- Supported line management and employees by providing guidance on IR issues to ensure adherence to relevant legislation.
- Quarterly reporting on disciplinary actions to Japan.
- Engaged with trade unions to facilitate resolution of disputes in compliance with Labour Relations Act.
- Draft and issue transfer letters as well as change in Conditions of Employment letters for employees.
- Formulating Maternity and Paternity contracts.
- Coordinated logistics for Employee Wellness Day, including venue selection and activity planning.
- Update and maintain filing system.
- Assisted the Assistant HRBP with various HR-related matters.
- Partner with payroll to conclude the termination process (UIF, Payroll docs, etc.).
- Perform ad hoc duties within the HR Department.
Learning and Development Administrator
Hitachi Construction Machinery SA
02.2017 - 08.2018
- Performed various administrative tasks to support office operations.
- Scheduled and coordinated training based on WSP requirements.
- Collected and verified documentation for learner registration at Seta.
- Coached employees on specific training topics to enhance their skills. within the Company to strengthen specific training knowledge and skills.
- Sourcing trainers and service providers and verifying their accreditation statuses.
- Liaising with stakeholders regarding Training and Development within the organization.
- Supported development of WSP and drafted ATR to align training initiatives with organizational goals.
- Supported the creation of materials for development programs.
- Administration of bursaries which includes receiving and capturing new bursary applications.
- Assist in submitting the annual EE report and BBBEE reports.
- Liaised with employees and service providers to facilitate communication.
- Facilitated communication with stakeholders on Training and Development to ensure alignment and support for learning initiatives.
- Conducted interviews for candidates applying for learnerships and internships. for Learnerships and internships.
- Receive Interns Logbooks and report learners' progress.
- Reason for leaving: Internal promotion
Office Administrator
Hitachi Construction Machinery Africa
03.2016 - 01.2017
- Generated procurement orders to ensure timely availability of office supplies.
- Order goods from the supplier according to the office needs.
- Perform stock taking weekly to identify office goods requirements.
- Ordered goods from suppliers based on assessed office requirements to maintain operational efficiency.
- Documented key discussion points during meetings for future reference. and distributed them to participants.
- Investigating and finalizing all pricing discrepancies and spare parts discrepancies from subsidiaries.
- Recorded meeting minutes to maintain accurate records of discussions and distributed them to participants.
- Oversaw daily operations for office supplies and staff welfare to ensure smooth functionality. to ensure efficiency. e.g., stationery, staff welfare ordering.
- Reason for leaving: Inter Company transfer to Administrator: L&D
Discrepancy Claims Clerk
Hitachi Construction Machinery Africa
04.2015 - 02.2016
- Gathered, processed, and evaluated information to support accurate claim assessments.
- Investigating queries, according to the provided information.
- Updated and maintained the filing system to ensure organization and accessibility of documents.
- Ensure all claims are approved by relevant stakeholders.
- Addressed and resolved customer inquiries to ensure satisfaction.
- Update and maintain filing system.
- Followed up on refund claims to facilitate timely processing and resolution.
- Followed up on refund claims to ensure timely resolutions and compliance with procedures.
- Reason for leaving: Promoted to Office Administrator
Receiving Clerk
Hitachi Construction Machinery Africa
11.2014 - 03.2015
- Checking quantity, part number and pricing according to the purchase order.
- Dispatching and receiving parts.
- Processing of air shipments on the day of delivery/receiving.
- Preparing relevant documents.
- Informing relevant parties to proceed with binning.
- Updated and organized the filing system to ensure easy access to information.
- Delivered cross-border invoices to warehouse supervisor for processing.
- Ensure that the correct prices are against every item/line on the invoice.
- Resolved customer queries to enhance service experience and satisfaction.
- Assisted with additional duties within the scope of experience and knowledge.
- Reason for leaving: Promoted to a Claims Clerk
Woolworth's Regional Coordinator
Woolworths
07.2013 - 11.2013
- Managed JHB school databases to ensure accurate and up-to-date information for stakeholders.
- Achieved specific performance targets to drive team success.
- Facilitated correspondence with schools, suppliers, and stores to maintain clear communication and support operational needs.
- Achieved sales targets consistently through strategic planning and execution. (very target driven role).
- Completed projects within set deadlines to ensure timely delivery.
- Compiled weekly status and detailed feedback reports for team leader to provide insights on program performance.
- Facilitated communication by sending timely correspondence to schools, suppliers, and stores.
- Reason for leaving: Contract ended
Education
National Diploma - Labour Relations Practice
Academy of York
Johannesburg 06.2021 - 08.2025
Cert. - Skills Development Facilitator
PMADs Holdings
Johannesburg 08.2017 - 03.2018
Cert. - Behavioral and Organizational Skills Development, Workplace Relations
University of northwest (PUKKE)
Johannesburg 06.2014 - 11.2014
N4 - Electrical Engineering
FET Springs College
Springs , South Africa 02.2005 - 07.2005
Skills
- End-to-end recruitment
- Candidate sourcing
- Regulatory compliance
- Training facilitation
- Onboarding processes
- Workforce planning
Languages
- English
- IsiZulu
- Afrikaans
Personal Information
- Gender: Female
- Nationality: South African
- Driving License: Code 10 (C1), with own transport
Languages
English
First Language
Sotho
Beginner
A1
Timeline
Talent Acquisition Assistant
StaffAtAClick
12.2024 - 08.2025
Talent Acquisition Manager
StaffAtAClick
08.2023 - Current
Human Resources Supervisor
Frigoglass SA
03.2023 - 08.2024
Recruitment Officer
Hitachi Construction Machinery S
07.2022 - 02.2023
National Diploma - Labour Relations Practice
Academy of York
06.2021 - 08.2025
Human Resources Administrator
Hitachi Construction Machinery SA
09.2018 - 07.2022
Cert. - Skills Development Facilitator
PMADs Holdings
08.2017 - 03.2018
Learning and Development Administrator
Hitachi Construction Machinery SA
02.2017 - 08.2018
Office Administrator
Hitachi Construction Machinery Africa
03.2016 - 01.2017
Discrepancy Claims Clerk
Hitachi Construction Machinery Africa
04.2015 - 02.2016
Receiving Clerk
Hitachi Construction Machinery Africa
11.2014 - 03.2015
Cert. - Behavioral and Organizational Skills Development, Workplace Relations
University of northwest (PUKKE)
06.2014 - 11.2014
Woolworth's Regional Coordinator
Woolworths
07.2013 - 11.2013
N4 - Electrical Engineering
FET Springs College
02.2005 - 07.2005