Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Cashier

Regina Sekhaolelo

Cashier
Polokwane

Summary

Expert retail sales professional offering 6+ years of experience in retail customer service and retail management. Focused on exceeding sales goals and providing outstanding customer service. Exceptional knowledge of team management for front end cashiers. Punctual and honest casier with solid background in retail environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Proactive and meticulous cashier with over 6+ years of experience in retail industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level cashier position. Ready to help team achieve company goals.

Overview

11
11
years of professional experience
5
5
years of post-secondary education

Work History

Cashier Manager

Boxer Superstores
Polokwane
12.2016 - Current
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Built positive relationships with customers to increase repeat business.
  • Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
  • Assisted customers in need to promote pleasant shopping experiences and encourage return business.
  • Designed weekly sales promotions to attract new and repeat customers and increase sales.
  • Resolved customer complaints quickly to maintain customer satisfaction.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Cashier

Shoprite
Polokwane
04.2014 - 01.2015
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Restocked and organized merchandise in front lanes.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Tallied cash drawer at beginning and end of each work shift.
  • Upsold additional products and services to customers, increasing revenue.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Operated cash register to record transactions accurately and efficiently.
  • Learned duties for various positions and provided backup at key times.

Canvasser

Edcon Group
Polokwane
04.2012 - 09.2013
  • Increased team efficiency by communicating frequently with coworkers about traffic and weather conditions.
  • Created and Implemented impactful sales strategies to increase product sales with existing customers.
  • Followed up with customers to verify satisfaction with products and services.
  • Analyzed customer feedback to identify opportunities for product enhancements.
  • Delivered persuasive presentations to customers outlining products, services and benefits to increase chances of closing purchases.
  • Responded to customer questions and objections to address concerns and build rapport.
  • Met and exceeded daily and weekly sales targets to contribute to overall business success.
  • Built relationships with customers to support ongoing sales and customer retention initiatives.
  • Created customer presentations based on customer requirements.
  • Collaborated with marketing team to develop promotional materials for canvassing activities.
  • Utilized persuasive sales techniques to convert leads into sales.
  • Attracted customers and generated sales using promotional materials.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Education

Diploma - Science Education

Masedibu High School
Seshego Zone 2
01.2006 - 12.2010

Skills

POS systems

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Accomplishments

  • Supervised team of 15+ staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Timeline

Cashier Manager

Boxer Superstores
12.2016 - Current

Cashier

Shoprite
04.2014 - 01.2015

Canvasser

Edcon Group
04.2012 - 09.2013

Diploma - Science Education

Masedibu High School
01.2006 - 12.2010
Regina SekhaoleloCashier