Regina Makoela
Counter Assistence
Johannesburg
Summary
Dynamic Counter Assistant at PostNet with a proven track record in stock replenishment and maintaining cleanliness. Engaged customers effectively, enhancing their experience and fostering loyalty. Recognized for exceptional organizational skills and a commitment to service excellence, contributing to a positive work environment and operational efficiency.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Counter Assistant
PostNet
11.2021 - Current
Receptionist
Makro Riverside
03.2018 - 02.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
Education
High School Diploma -
Kwena Molapo Secondary School
Lanseria, South Africa 04.2001 -
Skills
- Stock replenishment
- Cleanliness maintenance
- Customer engagement
Certification
Makro Riverside Seta Certificate NQF Level 3
Timeline
Counter Assistant
PostNet
11.2021 - Current
Makro Riverside Seta Certificate NQF Level 3
02-2019
Receptionist
Makro Riverside
03.2018 - 02.2019
Call Centre Training Course
11-2007
High School Diploma -
Kwena Molapo Secondary School
04.2001 -
Similar Profiles
Mark Anthony WilliamsMark Anthony Williams
Counter Clerk at PostnetCounter Clerk at Postnet
Maroping Grace SerakwaneMaroping Grace Serakwane
Logistics Coordinator at PostnetLogistics Coordinator at Postnet
Nathalie Cedeno MohammedNathalie Cedeno Mohammed
Store Manager at PostnetStore Manager at Postnet
Bryce FerreiraBryce Ferreira
Employee at PostNetEmployee at PostNet
Palesa LegariPalesa Legari
Sales Representative at MMTSales Representative at MMT