Reghardt Chamberlain
Manager
Roodepoort,GP
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Proactive manager with demonstrated leadership abilities, strategic planning and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
9
9
years of professional experience
Work History
Manager
Mr. Mechanic
6 2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Controlled costs to keep business operating within budget and increase profits.
- Improved marketing to attract new customers and promote business.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
- Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Defined clear targets and objectives and communicated to other team members.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Developed detailed plans based on broad guidance and direction.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Managed senior-level personnel working in marketing and sales capacities.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Assistant Manager
TJ Convenience & TJ Blue Bottle
05.2019 - 02.2020
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strategy to increase sales and drive profits.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Increased sales through effective merchandising strategies and targeted promotions.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Reviewed sales and gross profit report to assess company efficiency.
- Monitored sales trends to adjust pricing strategies accordingly for optimal profitability.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Senior composite technician and Manager
FSU Developments
02.2020 - 03.2023
- Reduced material waste by optimizing cutting patterns and utilizing advanced nesting techniques.
- Participated in cross-functional teams working on various aspects of composite technology development from concept through final implementation stages.
- Followed specifications to create accurate composites and reduce waste by 35%.
- Managed inventory of raw materials and supplies, ensuring availability for the timely completion of production orders.
- Contributed to cost savings initiatives by identifying opportunities for process improvements and implementing changes accordingly.
- Demonstrated adaptability by quickly learning new processes, technologies, and software applications relevant to composite manufacturing operations.
- Operated machinery and tools safely during composite manufacturing.
- Read and interpreted job orders, drawings and specification sketches.
- Maintained comprehensive documentation of process controls, quality assurance measures, and inspection records for traceability purposes.
- Increased workplace safety by implementing proper handling procedures for hazardous materials and adhering to OSHA guidelines.
- Improved product quality by conducting thorough inspections and implementing corrective actions in the manufacturing process.
- Supported continuous improvement efforts by actively participating in Lean Manufacturing initiatives such as 5S or Kaizen events within the facility.
- Performed detailed analysis on completed projects to identify trends in defects or areas requiring further attention.
- Fabricated carbon fiber Kevlar composite parts.
- Streamlined workflow by organizing tools, equipment, and workspaces for maximum productivity during daily operations.
- Enhanced production efficiency through meticulous maintenance and calibration of composite fabrication equipment.
- Collaborated with engineers to troubleshoot issues and develop solutions for complex composite manufacturing challenges.
- Assisted in the development of new composite materials, contributing to breakthroughs in product design and performance.
- Accurately combined different materials to create strong composite material for Fiber glass, Carbon Fibre and Kevlar products.
Quality Checker
RARC Panel Beaters
01.2018 - 01.2019
- Knowledge of Autorex
- Quoting and assessments.
- Documented findings and produced reports to aide management in assessing and correcting quality concerns.
- Maintained comprehensive records of inspection results, ensuring easy access for future reference and trend analysis.
- Maintained high standard of workmanship by using only approved data, materials, tools and test equipment.
- Collaborated closely with cross-functional teams to ensure seamless communication of quality expectations.
- Achieved higher customer satisfaction levels, addressing concerns and resolving issues promptly.
- Supported the implementation of new processes or equipment, verifying their effectiveness in improving product quality.
- Routinely collaborated with Quality Control Managers across different departments to share best practices in quality management and maintain a unified approach towards achieving organizational goals.
- Enhanced manufacturing processes by implementing detailed quality control measures and guidelines.
- Inspect paintwork, alignment and assembly with accuracy, reporting problems or defects quickly.
- Liaised between production and quality assurance departments to streamline processes and increase daily productivity.
- Utilized gauges, tools and equipment to complete in-depth assessments.
- Examined products for imperfections and defects.
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
- Provided feedback to production team regarding product quality.
Apprentice
FSU Developments
06.2017 - 11.2017
- Custom-made carbon fiber parts
- Producing fiberglass moulds.
Cashier and Customer Service Consultant
Tshepisong Liquor Cellars
12.2015 - 05.2017
- Cashier duties
- Balancing of till
- Assisting customers with requirements and advise.
Education
Bachelor of Arts - Forensic Science And Technology
UNISA
Roodepoort, South Africa 04.2001 -
Higher Certificate - Law
UNISA
Roodepoort, South Africa 04.2001 - 2020.04
Skills
Operations Management
Product and service knowledge
Cost Reduction
Task Delegation
Employee Scheduling
Team motivation
Customer Relations
Workload Management
Negotiation
Cost Control
Teamwork and Collaboration
Team Leadership
Problem-solving abilities
Decision-Making
Work Planning and Prioritization
Problem Resolution
Self Motivation
Relationship Building
Process Improvement
Continuous Improvement
Secondaryeducation
Roodepoort Highschool, 12, English, Afrikaans, Functional Mathematics, Engineering Graphics and Design, Mechanical Technology, Civil Technology, Life Orientation
Contactor
074 316 9448
Marriagestatus
Single
Dependants
1
Secondlanguage
English
Personal Information
- Age: 29
- License: Code 8
- Date of Birth: 05/21/95
- Nationality: South African
Timeline
Senior composite technician and Manager
FSU Developments
02.2020 - 03.2023
Assistant Manager
TJ Convenience & TJ Blue Bottle
05.2019 - 02.2020
Quality Checker
RARC Panel Beaters
01.2018 - 01.2019
Apprentice
FSU Developments
06.2017 - 11.2017
Cashier and Customer Service Consultant
Tshepisong Liquor Cellars
12.2015 - 05.2017
Bachelor of Arts - Forensic Science And Technology
UNISA
04.2001 -
Higher Certificate - Law
UNISA
04.2001 - 2020.04
Manager
Mr. Mechanic
6 2023 - Current
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