Summary
Overview
Work History
Education
Skills
Reference
Timeline
Generic

Refilwe Ntontela

Associate
Marquard

Summary

Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.

Overview

5
5
years of professional experience

Work History

Associate

FNB
09.2023 - Current
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Developed and implemented strategies to increase customer satisfaction and engagement.

Branch Controller

FNB
01.2021 - 09.2023
  • Mentored junior staff members, fostering a positive work environment conducive to professional growth and development.
  • Implemented cost-saving measures, identifying inefficiencies and reallocating resources to achieve optimal results.
  • Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
  • Ensured compliance with tax regulations by managing the timely preparation and filing of all required returns.

Education

N.Dip - Marketing

Central University of Technology
Bloemfontein
04.2001 -

Skills

Problem Solving

Team work

Flexibility and Creativity

Reference

Kobus Steenkamp

Area Manager

0835137771


Pieter Smith

Risk Manager

0787768356

Timeline

Associate

FNB
09.2023 - Current

Branch Controller

FNB
01.2021 - 09.2023

N.Dip - Marketing

Central University of Technology
04.2001 -

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Refilwe NtontelaAssociate