REFILWE MTHOMBENI
Training Development Practitioner
Pretoria,GP
Summary
Self-motivated and enthusiastic worker with vast experience in many different fields. Bringing forth a proven track record of achievement and a reputation for positive collaboration. Confident, hard-working, and committed to seeing results in whatever position I am in. Reliable and dedicated to finding a place that will benefit from my superior skill set and energey.
Overview
16
16
years of professional experience
6
6
years of post-secondary education
16
16
Certifications
Work History
FACTOR
SAFETY CONSULTANTS
Pretoria, Waterkloof Ridge
01.2011 - Current
- Corresponded with clients through email, telephone or postal mail.
- Answered phone promptly and directed incoming calls to correct offices.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Supported various administrative duties by proofreading, transcribing and invoicing.
- Managed multiple tasks and met time-sensitive deadlines.
- Confirmed appointments, communicated with clients and updated client records.
ADMINISTRATIVE COORDINATOR
FACTOR SAFETY CONSULTANTS
Pretoria, Waterkloof Ridge
04.2021 - Current
- completing staff rotas, as well as working with the management team on ad hoc tasks as required
- Strategic alignment of support procedures and systems for the training department
- Optimising processes foe efficiency by planning and co-ordinating administrative procedures and systems for the training and quality department
- Identify client’ training needs by consulting with clients per phone
- Organized the set-up of all Office meetings
- Processed correspondence in responses to customer complaints
- Took minutes during staff meetings
- Compiling Safety Files
- Registration and verification request of the student’s data on the HWSETA data base
- Printing and coordinate Training Material
- Filling and Data Capturing
- Switchboard operating
ASSESSOR/FACILITATOR
FEDICS CATERING
Pretoria, Wsterkloof Ridge
01.2017 - 12.2019
- Planning the assessments that need to be completed by learners
- Conducting assessments (including assignments and tests) and marking assessments to ensure that learners measure up to the required standards
- Uties:
- Ensure the assessment is appropriate to the requirements of the unit standard
- Inform the learner about the qualification or unit standard requirements
- Support and guide the learner in the collection of evidence
- Help the learner plan for the assessment
- Observe learners in their workplace, provide support and guidance by collecting evidence, assessing their abilities and enabling them to gain their desired qualifications.
ASSISTANT STORE MANAGER
Ferdics Holdins
Pretoria, Steve Biko Hospitaal
01.2008 - 12.2010
- Researching new wholesale food suppliers and negotiating prices
- Calculating future needs in kitchenware and equipment and placing orders, as needed
- Managing and storing vendors' contracts and invoices
- Overseeing restaurant staff performance, ensuring quality ..
- Duties:
- Ensuring company policies are followed
- Optimizing profits by controlling costs
- Hiring, training and developing new employees
- Resolving customer issues to their overall satisfaction
- Maintaining an overall management style that follows company best practices.
Education
Safety, Health And Quality Practitioner
QCTO
Pretdoria 07.2021 - Current
Conduct Moderation Outcomes-based Assessment
Totally Tailored Solutions (Pty)Ltd
Pretoria 02.2021 - 02.2021
Conduct Outcome-based Assessment
DRM Skills Academy
Pretoria 09.2016 - 09.2016
Occupational Health And Safety Hygiene
X-Factor Safety Consultants
Pretoria 11.2017 - 08.2019
Professional Secretary
Skills Academy
Pretoria 06.2015 - 06.2016
Business Administration
Academy of York Business College
Pretoria 09.2018 - 09.2018
Skills
Multitasking Abilities
Problem-Solving
Critical Thinking
Planning and Coordination
Decision Making
Organization and Time Management
Active Listening
Written Communication
Computer and Software Proficiency
Teamwork and Collaboration
Good Telephone Etiquette
Training and Development
Accomplishments
- 115759 – NQF LEVEL 6- Conduct Moderation of Outcomes-Based Assessments
- WSETA REG: HW591MRA0000369 2018 ACADEMY OF YORK BUSINESS COLLEGE
- 23618 - NQF LEVEL 5 -Office Administration National Certificate
- 2016 X-FACTOR SAFETY CONSULTANTS(Pty)Ltd
- 79807- NQF LEVEL 4 Occupational Hygiene and Safety FET National Certificate
- 2016
Certification
2021
Timeline
Safety, Health And Quality Practitioner
QCTO
07.2021 - Current
ADMINISTRATIVE COORDINATOR
FACTOR SAFETY CONSULTANTS
04.2021 - Current
Conduct Moderation Outcomes-based Assessment
Totally Tailored Solutions (Pty)Ltd
02.2021 - 02.2021
Business Administration
Academy of York Business College
09.2018 - 09.2018
Occupational Health And Safety Hygiene
X-Factor Safety Consultants
11.2017 - 08.2019
ASSESSOR/FACILITATOR
FEDICS CATERING
01.2017 - 12.2019
Conduct Outcome-based Assessment
DRM Skills Academy
09.2016 - 09.2016
Professional Secretary
Skills Academy
06.2015 - 06.2016
FACTOR
SAFETY CONSULTANTS
01.2011 - Current
ASSISTANT STORE MANAGER
Ferdics Holdins
01.2008 - 12.2010