Refilwe Mongwe
Olifantsfontein
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
6
6
years of professional experience
Work History
Office Manager
Retail Engage (Pty) Ltd
Dunkeld West, , GP
09.2023 - Current
- Organization of office layout when needed.
- Maintain general standards of office. Arrange repairs as deemed necessary.
- Manage office inventories.
- Manage office service suppliers.
- Meeting and appointments scheduling.
- Welcoming of clients and day visitors.
- Manage security and telecommunication systems.
- Manage queries telephonically and email correspondence.
- Manage switchboard, distribution of messages to relevant staff members.
- Maintain computer and physical filing systems.
- Manage daily mail.
- Record and maintain office expenses.
- Manage logistics for senior staff.
- Organize and manage in-house and external events.
- Update reports, managed accounts, and generated reports for company database. Reports include Store Reports which is distributed to Store Managers and Regional Managers.
- Enrollment and distribution of Store Codes to CRM's and Agents.
HR Administrator
Retail Engage (Pty) Ltd
01.2019 - 08.2023
- Updated HR database with new employee information, changes in benefits, and other details.
- Prepared new hire letters, employee contracts, and corporate policies.
- Managed benefits enrollment by answering questions and aiding employees with login details.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
Filing Clerk
Le-Sel Research (Pty) Ltd
09.2017 - 12.2018
- Prepare, update and maintain HR database.
- Manage staff files.
- Manage HR documentation and policies.
- Liaised with service providers such as Insurance Vendors.
- Managed HR Metrics Reports and presentation.
- Assistance to Payroll department.
- Participated in HR Projects.
Education
Diploma - Human Resource Management
Richfield Institute of Technology
Johannesburg12.2017
Skills
- Policy Development
- Office Management
- Expense Reporting
- Staff Management
Timeline
Office Manager
Retail Engage (Pty) Ltd
09.2023 - Current
HR Administrator
Retail Engage (Pty) Ltd
01.2019 - 08.2023
Filing Clerk
Le-Sel Research (Pty) Ltd
09.2017 - 12.2018
Diploma - Human Resource Management
Richfield Institute of Technology
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