Public speaking and presenting
Refilwe Mohlamme
Sales Executive
Brakpan,GP
Summary
I am a professional sales person with proven track record in driving revenue growth and building client relationships. I focus strongly on team collaboration and achieving results, with adaptability to changing needs. Im very skilled in strategic planning, negotiation, and customer relationship management. Im known in the industry for my reliability and delivering consistent performance in high-pressure environments. I am a very strong communicator and have exceptional interpersonal skills for providing superior customer service.
Overview
21
21
years of professional experience
1
1
English
1
1
Afrikaans
Work History
Senior Sales Executive
Quantum King
06.2020 - Current
- Developed relationships with high-profile clientele by successfully employing insight, social sales techniques and using the white-glove service approach.
- Employed effective problem-solving techniques, increasing client satisfaction ratings.
- Expanded market presence by pursuing lucrative leads and seeking to close deals.
- Sold new and used taxis including private vehicles to new and established customers.
- Attained expert knowledge of industry competitors'' strengths and weaknesses, positioning our company''s offerings competitively in the marketplace.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Mentored junior sales executives, providing guidance on best practices and strategies for achieving success in the field.
- Facilitated relationships with target accounts through implementation of proven networking methods.
- Leveraged strong negotiation skills to maximize profit margins while maintaining exceptional customer service standards.
- Managed complex sales cycles, navigating various decision-makers within organizations to secure successful deals.
- Facilitated regular team meetings focused on goal-setting, progress updates, and strategy refinement for continuous improvement efforts.
- Calculated sales commission for sales team of 15 sales representatives.
Divisional Sales Manager
Definitive Edge Auto
04.2009 - 06.2020
- Developed and executed targeted marketing campaigns for increased brand visibility and customer acquisition.
- Led a high-performing sales team, ensuring consistent achievement of sales targets and KPIs.
- Boosted sales revenue by implementing effective sales strategies and cultivating relationships with key clients.
- Conducted regular team meetings to review progress, address challenges, and share best practices.
- Exceeded annual sales targets consistently, driving significant revenue growth for the division.
- Built relationships with customers and community to establish long-term business growth.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Enhanced customer satisfaction with proactive account management and responsive issue resolution.
Receptionist
Jds Construction
01.2004 - 04.2009
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
Education
Bachelor of Arts - Counseling Psychology
University of The Free State
Qwaqwa Campus 04.2001 -
Skills
Sales development
Sales forecasting
Client relationship management
Sales presentations
Marketing
Closing deals
Sales team leadership
Cold calling
Capturing deals on both Seriti and Signio
Liaising extensively with the F&I to follow up on deals
Public speaking
Report writing skills
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 15 staff members.
- Top performer Award from BAW Sasuka ( 2016)
- Top performing division ( Taxi Sales 2016 - 2019)
- Employee of the Year Award 2019
- Office Sunshine and Efficiency Champion Award ( 2018 - 2019)
Interests
Networking and business events
Entrepreneurship
Traveling
Cooking
Team building activities
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Advanced (C1)
Timeline
Senior Sales Executive
Quantum King
06.2020 - Current
Divisional Sales Manager
Definitive Edge Auto
04.2009 - 06.2020
Receptionist
Jds Construction
01.2004 - 04.2009
Bachelor of Arts - Counseling Psychology
University of The Free State
04.2001 -