Refilwe Mathe
ADMINISTRATOR: COMMUNICATIONS, MARKETING And STAKEHOLDER ENGAGEMENT
Pretoria,GP
Summary
Detail-oriented and highly organized administrative professional with over 3 years of experience providing secretarial and administrative support across dynamic departments. Proven ability to manage diaries, coordinate meetings, handle procurement, and maintain effective filing systems. Skilled in Microsoft Office Suite, corporate communications, and event logistics. Strong interpersonal and multitasking skills with a commitment to efficient and professional office administration. Holding a qualification in Public Relations, experienced in administration, digital media, business development, internal sales, and marketing for over 4 years. Demonstrating a proven ability to manage stakeholder communication, create impactful media content, and drive sales performance. Possessing a strong understanding of digital platforms, public engagement, and administrative coordination. Passionate about continuous growth and advancing within the communications and marketing sectors.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Communications & Marketing Intern
South African National Space Agency / Digital Earth Africa
01.2023 - 03.2024
- Provided administrative support to Communications Lead and Operations Head.
- Maintained executive calendar and managed meeting logistics.
- Handled procurement and liaised with suppliers in line with PFMA compliance.
- Prepared internal and external documents, presentations, and reports.
- Supported media relations, corporate events, and branded material distribution.
- Assisted departmental project leads with secretarial and administrative tasks.
- Developed and maintained digital and physical filing systems.
- Coordinated and arranged exhibitions and special events.
- Managed public relations and media inquiries.
- Created internal and external communication materials, including presentations, reports, and social media content.
- Coordinated PR events and promotional materials such as branded items.
- Oversaw social media calendar and campaigns, improving engagement metrics.
- Handled corporate photography, media planning, and event coverage.
- Maintained diary and logistics for Communications Lead Manager.
- Ensured consistent branding and communications in all outputs.
Internal Sales Consultant
Optimi Centurion
11.2021 - 11.2022
- Company Overview: Head Office
- Maintained client records and administrative follow-up using CRM systems.
- Processed client onboarding and payment documentation.
- Coordinated communication between departments to ensure service delivery.
- Converted 35% of qualified leads into closed deals, exceeding team average by 10%.
- Conducted inbound/outbound sales calls to promote educational products and services.
- Maintained CRM records and handled client onboarding and payment procedures.
- Performed needs analysis to recommend tailored solutions.
- Built lasting client relationships through regular follow-ups.
- Head Office
Sales & Marketing Intern
Bridgestone South Africa
12.2019 - 12.2020
- Company Overview: Head Office
- Provided administrative support to the marketing and sales departments.
- Took meeting minutes, organised campaign logistics, and scheduled meetings.
- Collaborated with external agencies for timely execution of marketing initiatives.
- Coordinated internal events and information sessions.
- Supported marketing team with digital content, campaign coordination, and event logistics.
- Documented meeting notes and reports; managed admin tasks for Sales & Marketing departments.
- Coordinated with external PR agencies and ensured timely delivery of marketing material.
- Assisted in organizing strategic training and information sessions across branches.
- Head Office
Corporate Social Responsibility Representative
Balance House
08.2014 - 12.2018
- Company Overview: NPO
- Coordinated CSR outreach events, logistics, and stakeholder communication.
- Maintained documentation of sponsorships and donor records.
- Identified development needs in under-resourced orphanages.
- Secured sponsorships and donations of stationery and clothing.
- Maintained stakeholder relationships and coordinated CSR outreach activities.
- NPO
Junior Office Administrator
Megro Shuttles & Tours
02.2011 - 12.2013
- Managed travel bookings and inventory of office supplies.
- Issued invoices, answered queries, and maintained client communication.
- Organised filing systems for operational efficiency.
- Managed daily bookings and client communication via phone and email.
- Arranged travel schedules and tracked inventory for office supplies.
- Issued invoices and resolved customer queries in a timely manner.
Education
Short Course in Project Management and Administration -
The Business School via Varsity College
01.2015 - 06.2015
Diploma in Public Relations - undefined
Varsity College
01.2012 - 11.2014
Matric (Grade 12) - undefined
New Vision Secondary School
Skills
Public Relations & Communications
Personal Information
Available: Immediately
Accomplishments
Improved Efficiency
· Reduced document retrieval time by 30% by reorganizing digital and physical filing systems.
· Implemented a new calendar booking process that decreased meeting conflicts by 40%.
Communication and Coordination
· Acted as the first point of contact for interdepartmental coordination, reducing email turnaround time by 25%.
· Scheduled and coordinated over 100 internal and external meetings annually.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Communications & Marketing Intern
South African National Space Agency / Digital Earth Africa
01.2023 - 03.2024
Internal Sales Consultant
Optimi Centurion
11.2021 - 11.2022
Sales & Marketing Intern
Bridgestone South Africa
12.2019 - 12.2020
Short Course in Project Management and Administration -
The Business School via Varsity College
01.2015 - 06.2015
Corporate Social Responsibility Representative
Balance House
08.2014 - 12.2018
Diploma in Public Relations - undefined
Varsity College
01.2012 - 11.2014
Junior Office Administrator
Megro Shuttles & Tours
02.2011 - 12.2013
Matric (Grade 12) - undefined
New Vision Secondary School
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