Refilwe Deborah Masipa
Lotus garderns
Summary
Personal Profile
Overview
14
14
years of professional experience
1
1
year of post-secondary education
5
5
Languages
Work History
Executive Secretary/HR Administrator
11.2019 - 01.2024
- Maintaining the executive's agenda and assisting in planning appointments, board meetings, and conferences
- Attending meetings and keeping minutes
- Receiving and screening phone calls and redirecting them when appropriate
- Performing accurate research and analysis
- Coordinating arrangements, meetings, and conference
- Organize and maintain personnel records
- Update internal databases (e.g
- Record sick or maternity leave)
- Prepare HR documents, like employment contracts and new hire guides
- Revise company policies
- Liaise with external partners, like insurance vendors, and ensure legal compliance
Accounts Manager/External Sales
11.2018 - 10.2019
- Traveling assigned territories to directly meet with potential and current clients to discuss their requirements
- Providing product and service demonstrations
- Negotiating sales contracts
- Informing potential and existing customers of product features and benefits
- Submitting regular sales reports to management
- Client liaison/Relations
- Keeping track with Stock Availability and making Orders
Business Administrator (Internal sales)
TPDC
10.2016 - 10.2018
- Process orders via email or phone
- Check data accuracy in orders and invoices
- Contact clients to obtain missing information or answer queries
- Liaise with the Logistics department to ensure timely deliveries
- Maintain and update sales and customer records
- Develop monthly sales reports
- Communicate important feedback from customers internally
- Ensure sales targets are met and report any deviations
- Stay up-to-date with new products and features
- Invoicing and record keeping of invoice pack/Delivery note.(Pastel and BPO)
- Generating quotations and follow-up
- Follow up with suppliers on orders
- Sales team support
- Systematically filling
- Providing training for new employees
HR Administrator/Recruitment Consultant
Zenzo Consulting
05.2014 - 09.2016
- Maintaining and updating employee records
- Being the first point of contact for HR-related matters
- Assisting with recruitment processes
- Performing administrative tasks
- Preparing HR documents and communication material
- Talent search through Pnet, Linked in, careers24
- Communicating with clients to get a clear view on their hiring needs and organizational goals
- Researching into clients company
- Developing and implementing strategies based on client's needs
- Researching into competitors and market place
- Defining job description and document specifications
Student Consultant
Open window Institute
02.2010 - 01.2014
- Handle and support admission, financial planning, and academics
- Follow up with students from their first course through graduation
- Provide outstanding service and assistance to all current, prospective and former students
- Ensure zero error rate in data gathering and entry
- Quality check all work and perform duty promptly
Education
Law - undefined
UNISA
01.2024 - Current
Certificate - Beauty Tech
Camelot institute
Certificate/Diploma - Business administration
PC Training and business College
01.2013 - 12 2013
Certificate - Office Administration
Boston city college
01.2009 - 12 2009
Matric - undefined
Sekgosese sec. school
01.2008 - 12 2008
Skills
Strong verbal and written communication skills
Analytical thinker
Multilingual
Data entry
Payroll
Office procedures
Expense report
Events coordinating
Ability to build strong relations
Team player
Organizational skills
Humorous
Organised
Fast learner
Ability to deal with complexity
Computer literacy
Ability to prioritise and function positively under pressure
Accomplishments
- Diploma in Law, Incomplete
- Office Administration Certificate
- Business Administration (Human Resource)
- Grade 12 (Metric)
Personal Information
- ID Number: 8703081151087
- Citizenship: South African
- Marital Status: Married
Timeline
Law - undefined
UNISA
01.2024 - Current
Executive Secretary/HR Administrator
11.2019 - 01.2024
Accounts Manager/External Sales
11.2018 - 10.2019
Business Administrator (Internal sales)
TPDC
10.2016 - 10.2018
HR Administrator/Recruitment Consultant
Zenzo Consulting
05.2014 - 09.2016
Certificate/Diploma - Business administration
PC Training and business College
01.2013 - 12 2013
Student Consultant
Open window Institute
02.2010 - 01.2014
Certificate - Office Administration
Boston city college
01.2009 - 12 2009
Matric - undefined
Sekgosese sec. school
01.2008 - 12 2008
Certificate - Beauty Tech
Camelot institute