Refilwe Deborah Masipa
Lotus garderns
Summary
Personal Profile
Overview
14
14
years of professional experience
1
1
year of post-secondary education
5
5
Languages
Work History
Executive Secretary/HR Administrator
11.2019 - 01.2024
- Maintaining the executive's agenda and assisting in planning appointments, board meetings, and conferences
- Attending meetings and keeping minutes
- Receiving and screening phone calls and redirecting them when appropriate
- Performing accurate research and analysis
- Coordinating arrangements, meetings, and conference
- Organize and maintain personnel records
- Update internal databases (e.g
- Record sick or maternity leave)
- Prepare HR documents, like employment contracts and new hire guides
- Revise company policies
- Liaise with external partners, like insurance vendors, and ensure legal compliance
Accounts Manager/External Sales
11.2018 - 10.2019
- Traveling assigned territories to directly meet with potential and current clients to discuss their requirements
- Providing product and service demonstrations
- Negotiating sales contracts
- Informing potential and existing customers of product features and benefits
- Submitting regular sales reports to management
- Client liaison/Relations
- Keeping track with Stock Availability and making Orders
Business Administrator (Internal sales)
TPDC
10.2016 - 10.2018
- Process orders via email or phone
- Check data accuracy in orders and invoices
- Contact clients to obtain missing information or answer queries
- Liaise with the Logistics department to ensure timely deliveries
- Maintain and update sales and customer records
- Develop monthly sales reports
- Communicate important feedback from customers internally
- Ensure sales targets are met and report any deviations
- Stay up-to-date with new products and features
- Invoicing and record keeping of invoice pack/Delivery note.(Pastel and BPO)
- Generating quotations and follow-up
- Follow up with suppliers on orders
- Sales team support
- Systematically filling
- Providing training for new employees
HR Administrator/Recruitment Consultant
Zenzo Consulting
05.2014 - 09.2016
- Maintaining and updating employee records
- Being the first point of contact for HR-related matters
- Assisting with recruitment processes
- Performing administrative tasks
- Preparing HR documents and communication material
- Talent search through Pnet, Linked in, careers24
- Communicating with clients to get a clear view on their hiring needs and organizational goals
- Researching into clients company
- Developing and implementing strategies based on client's needs
- Researching into competitors and market place
- Defining job description and document specifications
Student Consultant
Open window Institute
02.2010 - 01.2014
- Handle and support admission, financial planning, and academics
- Follow up with students from their first course through graduation
- Provide outstanding service and assistance to all current, prospective and former students
- Ensure zero error rate in data gathering and entry
- Quality check all work and perform duty promptly
Education
Law - undefined
UNISA
01.2024 - Current
Certificate - Beauty Tech
Camelot institute
Certificate/Diploma - Business administration
PC Training and business College
01.2013 - 12 2013
Certificate - Office Administration
Boston city college
01.2009 - 12 2009
Matric - undefined
Sekgosese sec. school
01.2008 - 12 2008
Skills
Strong verbal and written communication skills
Accomplishments
- Diploma in Law, Incomplete
- Office Administration Certificate
- Business Administration (Human Resource)
- Grade 12 (Metric)
Personal Information
- ID Number: 8703081151087
- Citizenship: South African
- Marital Status: Married
Timeline
Law - undefined
UNISA
01.2024 - Current
Executive Secretary/HR Administrator
11.2019 - 01.2024
Accounts Manager/External Sales
11.2018 - 10.2019
Business Administrator (Internal sales)
TPDC
10.2016 - 10.2018
HR Administrator/Recruitment Consultant
Zenzo Consulting
05.2014 - 09.2016
Certificate/Diploma - Business administration
PC Training and business College
01.2013 - 12 2013
Student Consultant
Open window Institute
02.2010 - 01.2014
Certificate - Office Administration
Boston city college
01.2009 - 12 2009
Matric - undefined
Sekgosese sec. school
01.2008 - 12 2008
Certificate - Beauty Tech
Camelot institute
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