Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Timeline
Generic
Refilwe Deborah Masipa

Refilwe Deborah Masipa

Lotus garderns

Summary

Personal Profile

Overview

14
14
years of professional experience
1
1
year of post-secondary education
5
5
Languages

Work History

Executive Secretary/HR Administrator

11.2019 - 01.2024
  • Maintaining the executive's agenda and assisting in planning appointments, board meetings, and conferences
  • Attending meetings and keeping minutes
  • Receiving and screening phone calls and redirecting them when appropriate
  • Performing accurate research and analysis
  • Coordinating arrangements, meetings, and conference
  • Organize and maintain personnel records
  • Update internal databases (e.g
  • Record sick or maternity leave)
  • Prepare HR documents, like employment contracts and new hire guides
  • Revise company policies
  • Liaise with external partners, like insurance vendors, and ensure legal compliance

Accounts Manager/External Sales

11.2018 - 10.2019
  • Traveling assigned territories to directly meet with potential and current clients to discuss their requirements
  • Providing product and service demonstrations
  • Negotiating sales contracts
  • Informing potential and existing customers of product features and benefits
  • Submitting regular sales reports to management
  • Client liaison/Relations
  • Keeping track with Stock Availability and making Orders

Business Administrator (Internal sales)

TPDC
10.2016 - 10.2018
  • Process orders via email or phone
  • Check data accuracy in orders and invoices
  • Contact clients to obtain missing information or answer queries
  • Liaise with the Logistics department to ensure timely deliveries
  • Maintain and update sales and customer records
  • Develop monthly sales reports
  • Communicate important feedback from customers internally
  • Ensure sales targets are met and report any deviations
  • Stay up-to-date with new products and features
  • Invoicing and record keeping of invoice pack/Delivery note.(Pastel and BPO)
  • Generating quotations and follow-up
  • Follow up with suppliers on orders
  • Sales team support
  • Systematically filling
  • Providing training for new employees

HR Administrator/Recruitment Consultant

Zenzo Consulting
05.2014 - 09.2016
  • Maintaining and updating employee records
  • Being the first point of contact for HR-related matters
  • Assisting with recruitment processes
  • Performing administrative tasks
  • Preparing HR documents and communication material
  • Talent search through Pnet, Linked in, careers24
  • Communicating with clients to get a clear view on their hiring needs and organizational goals
  • Researching into clients company
  • Developing and implementing strategies based on client's needs
  • Researching into competitors and market place
  • Defining job description and document specifications

Student Consultant

Open window Institute
02.2010 - 01.2014
  • Handle and support admission, financial planning, and academics
  • Follow up with students from their first course through graduation
  • Provide outstanding service and assistance to all current, prospective and former students
  • Ensure zero error rate in data gathering and entry
  • Quality check all work and perform duty promptly

Education

Law - undefined

UNISA
01.2024 - Current

Certificate - Beauty Tech

Camelot institute

Certificate/Diploma - Business administration

PC Training and business College
01.2013 - 12 2013

Certificate - Office Administration

Boston city college
01.2009 - 12 2009

Matric - undefined

Sekgosese sec. school
01.2008 - 12 2008

Skills

Strong verbal and written communication skills

Accomplishments

  • Diploma in Law, Incomplete
  • Office Administration Certificate
  • Business Administration (Human Resource)
  • Grade 12 (Metric)

Personal Information

  • ID Number: 8703081151087
  • Citizenship: South African
  • Marital Status: Married

Timeline

Law - undefined

UNISA
01.2024 - Current

Executive Secretary/HR Administrator

11.2019 - 01.2024

Accounts Manager/External Sales

11.2018 - 10.2019

Business Administrator (Internal sales)

TPDC
10.2016 - 10.2018

HR Administrator/Recruitment Consultant

Zenzo Consulting
05.2014 - 09.2016

Certificate/Diploma - Business administration

PC Training and business College
01.2013 - 12 2013

Student Consultant

Open window Institute
02.2010 - 01.2014

Certificate - Office Administration

Boston city college
01.2009 - 12 2009

Matric - undefined

Sekgosese sec. school
01.2008 - 12 2008

Certificate - Beauty Tech

Camelot institute
Refilwe Deborah Masipa