Summary
Overview
Work History
Education
Skills
Additional Information
Interests
Hobbies
Timeline
Generic
Refiloe M Mashaba

Refiloe M Mashaba

Office Administrator
477 Phase 2 Tshepong Vereeniging

Summary

I am a detail-oriented and focused professional with a strong work ethic and a commitment to excellence. As an ambivert, I am adaptable in both collaborative team environments and independent tasks. I excel academically and consistently strive for perfection in all my endeavors. With a natural ability to lead and excellent interpersonal skills, I thrive in building effective relationships and seizing opportunities to achieve both personal and team goals.



Overview

2
2
years of professional experience
1
1
Language

Work History

Store Clerk

Shoprite Checkers
01.2022 - 11.2022
  • Performed inventory control, such as counting, and stocking merchandise.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Provided backroom support by organizing incoming stork, tagging merchandise correctly, and restocking shelves as needed.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Increased repeat business through exceptional customer service that fostered loyalty among patrons.

Sales Associate

Aldo Group
06.2020 - 12.2020
  • Built relationships with customers to encourage repeat business.
  • Solved customer challenges by offering relevant products and services.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.

Education

Level 2-4 NCV - Office Administration

Sedibeng Tvet College
4 Samuel Street Sebokeng 1900
04.2001 -

Computer Skills

Sebokeng Youth Advisory
01-2019

Grade 11 - Commerce And Life Sciences

Beverly Hills High School
04.2001 -

Skills

Microsoft Office (Excel, Powerpoint, Word)

Strong communication and interpersonal skills

Problem-solving

Scheduling Appointments

Filing & Record keeping

Storage organization

Time management

Customer service

Reliability and punctuality

Organizational skills

Teamwork and collaboration

Verbal and written communication

Additional Information

Personal Details


  • Identity number: 9508210446087
  • Gender: Female
  • Nationality: South African
  • Race: Black


References


Shoprite Checkers

  • Name: Alexander Sempe
  • Position: Manager
  • Tellphone: 0710857952


Aldo Group

  • Name: Dimpho Mofokeng
  • Position: Supervisor
  • Tellphone: 0810658364




Interests

Reading

Volunteer Work

Entrepreneurship

Hobbies

Hiking -Exploring nature, trekking, mountain climbing

Traveling – Exploring new cultures, solo trips, adventure travel

Fashion Design – Sketching, creating clothing, keeping up with fashion trends

Timeline

Store Clerk

Shoprite Checkers
01.2022 - 11.2022

Sales Associate

Aldo Group
06.2020 - 12.2020

Level 2-4 NCV - Office Administration

Sedibeng Tvet College
04.2001 -

Grade 11 - Commerce And Life Sciences

Beverly Hills High School
04.2001 -

Computer Skills

Sebokeng Youth Advisory

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Refiloe M MashabaOffice Administrator