Refiloe Mokate
Human Resource Management And Industrial Psychology
2 Ysterhout Street, kathu,Northern Cape
Summary
Hardworking individual with skills in word processing, time management and scheduling. Analytical problem-solver comfortable working in fast-paced environments with minimal oversight. Excellent skills in HRIS systems and file management systems.
Overview
3
3
years of professional experience
1
1
Certification
Work History
People and Organisation Team Assistant
Kumba Iron Ore
Kathy, Northern Cape
06.2023 - 08.2024
- Facilitated successful meetings by preparing agendas, recording minutes, and following up on action items.
- Provided exceptional administrative support to senior leaders, enabling them to focus on strategic decisions.
- Developed strong professional relationships with clients through timely correspondence and excellent customer service skills.
- Improved office efficiency with the implementation of digital filing systems and document templates.
- Streamlined team communication by implementing efficient scheduling and task management systems.
- Coordinated complex calendar management for executives, ensuring optimal time allocation for critical tasks.
- Optimized office workflows by identifying inefficiencies and proposing viable solutions for improvement.
- Enhanced team productivity with effective organization of files and documents for easy access.
- Supported project completion by coordinating tasks, resources, and deadlines among team members.
- Spearheaded new employee onboarding processes, fostering a welcoming environment for all new team members.
- Managed travel arrangements for executives, ensuring cost-effective solutions and smooth itineraries.
- Assisted in recruitment to build team of top performers.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
HR Intern
Kumba Iron Ore
Kathu, Northern Cape
04.2021 - 10.2022
- Supported HR team with the creation of comprehensive onboarding materials, improving employee retention rates.
- Managed confidential personnel files, maintaining accuracy and upholding strict privacy standards.
- Tracked employee attendance, identifying trends and providing insights for management to address any potential issues promptly.
- Streamlined recruitment processes for increased efficiency in talent acquisition efforts.
- Posted job openings, screened resumes and scheduled interviews to fill positions with qualified candidates.
- Answered phone and performed clerical duties to assist human resources department.
- Worked with HR team to coordinate company events.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Developed strong written and verbal communication skills.
- Created and updated tracking spreadsheets using MS Excel.
- Updated and maintained employee records to respond quickly to requests for information.
- Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
- Completed human resource operational requirements by scheduling and assigning employees.
- Assisted with writing job postings and job descriptions for boards.
- Collaborated with managers to identify and address employee relations issues.
- Developed and implemented onboarding and orientation programs for new employees.
Education
Bachelor of Commerce - Human Resource Management and Industrial Psychology
North-West University
Mahikeng, Northwest Skills
Creative Thinker
Certification
National Senior Certificate
Countryofbirth
South Africa
Personal Information
- ID Number: 9405230391080
- Date of Birth: 05/23/94
Timeline
People and Organisation Team Assistant
Kumba Iron Ore
06.2023 - 08.2024
HR Intern
Kumba Iron Ore
04.2021 - 10.2022
Bachelor of Commerce - Human Resource Management and Industrial Psychology
North-West University
National Senior Certificate
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