Summary
Overview
Work History
Education
Skills
References
Accomplishments
Timeline
Generic

Refiloe Maila

IT Professional

Summary

Reliable Installer with 5 years of experience in medical devices roles. Lifts up to 20 kg safely and effectively and follows directions to complete tasks accurately.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

14
14
years of professional experience

Work History

Rental Installation Technician

Arjo Huntleigh South Africa (Pty) Ltd
12.2018 - Current
  • Installation (Pressure Ulcer Mattress) in Hospitals, Private patients and old age homes
  • Consistently met or exceeded performance metrics, showcasing dedication to quality workmanship and professionalism.
  • Inspected, evaluated Mattresses and pumps systems and components.
  • Worked with diverse types of weather and ground conditions.
  • Installed and configured new equipment and systems according to company standards.
  • Collaborated with sales teams to ensure seamless transition from sales to installation, enhancing overall customer experience.
  • Provided technical support and training to users on new systems to ease transitions.
  • Excellent communication skills, both verbal and written.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Proactively resolved conflicts with clients when needed, ensuring all parties were satisfied with the final installation outcomes.
  • Followed all company guidelines regarding safety procedures when out in field.
  • Streamlined workflow for faster job completion through effective communication with team members.
  • Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.

Site Manager

SKK Engineering
01.2017 - 11.2017
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Monitored, coached, and supervised team of 50 employees in 2017.
  • Maintained detailed records of all site activities, providing valuable data for future planning efforts and analysis of best practices in site management techniques.
  • Oversaw all daily office operations and equipment maintenance.
  • Inspected cleanliness of common areas and offices.
  • Implemented cost-saving measures, identifying areas for improvement in material procurement and labor utilization.
  • Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
  • Established clear lines of communication among various departments involved in the construction process to ensure seamless collaboration toward shared objectives.
  • Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Improved client satisfaction with timely project completion through effective communication and coordination among team members.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Interviewed, hired, and trained new workers.
  • Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
  • Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
  • Maintained records and logs of work performed and materials and equipment used.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Created weekly and monthly reports and presentations for management team.
  • Gained strong leadership skills by managing projects from start to finish.

Site Manager

Mmakgoge Group
01.2015 - 12.2016
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Monitored, coached, and supervised team of 89 employees in 2015.
  • Maintained detailed records of all site activities, providing valuable data for future planning efforts and analysis of best practices in site management techniques.
  • Oversaw all daily office operations and equipment maintenance.
  • Inspected cleanliness of common areas and offices.
  • Established clear lines of communication among various departments involved in the construction process to ensure seamless collaboration toward shared objectives.
  • Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
  • Interviewed, hired, and trained new workers.
  • Coordinated training programs for new hires, ensuring all team members were knowledgeable about company policies, safety practices, and job-specific skills.
  • Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
  • Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
  • Established team priorities, maintained schedules and monitored performance.
  • Oversaw budget management, consistently delivering projects within allocated financial resources.
  • Maintained records and logs of work performed and materials and equipment used.
  • Resolved issues between employees and customers using company policies.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Created weekly and monthly reports and presentations for management team.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Developed strong communication and organizational skills through working on group projects.
  • Self-motivated, with a strong sense of personal responsibility.

PA

Medi-skin laser clinic
pretoria, gauteng
01.2010 - 06.2011
  • Delivered services to customer locations within specific timeframes.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Self-motivated, with a strong sense of personal responsibility.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • SAP knowledge
  • inbound and outbound calls
  • bookings for clients appointments
  • Greeted customers and helped with product questions, selections, and purchases.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Used in-store system to locate inventory and place special orders for customers.

Education

Certificate in Business management -

Boston College

Certificate in Introduction to SAMTRAC - undefined

Nosa

Diploma in Information Technology - undefined

PC Training & Business College

National Senior Certificate - undefined

Hofmeyr High School

Skills

System repairs

undefined

References

REFERENCES AVAILABLE ON REQUEST

Accomplishments

  • Achieved a Certificate in recognition of outstanding service by completing a project with accuracy and efficiency 2017.
  • Supervised team of 89 staff members 2015.
  • Collaborated with team of 89 of safety of the month 2016
  • Collaborated with team of 10 for team of the year award 2021.
  • Achieved Certification by being employee of the year with accuracy and efficiency 2023.

Timeline

Rental Installation Technician

Arjo Huntleigh South Africa (Pty) Ltd
12.2018 - Current

Site Manager

SKK Engineering
01.2017 - 11.2017

Site Manager

Mmakgoge Group
01.2015 - 12.2016

PA

Medi-skin laser clinic
01.2010 - 06.2011

Certificate in Business management -

Boston College

Certificate in Introduction to SAMTRAC - undefined

Nosa

Diploma in Information Technology - undefined

PC Training & Business College

National Senior Certificate - undefined

Hofmeyr High School

Similar Profiles

CREATE PROFILE
Refiloe MailaIT Professional