Rebeccah Chula

• Achieved customer satisfaction through prompt response to inquiries, leading to repeat business and positive referrals.
• Boosted sales revenue by developing and implementing targeted marketing campaigns.
• Exceeded quarterly sales targets consistently by utilizing proven closing techniques during negotiations with potential clients.
• Implemented a CRM system that streamlined the tracking of leads, deals, and customer interactions for the entire sales team.
• Booked venues, arranged technical and catering service providers and created programmes for event activities.
• Provided administrative support in organization of sales conferences to empower sales people to achieve results.
• Monitors budgets by comparing and analyzing actual results with plans and forecasts.
• Scheduled and monitored sales team members' workloads to meet customer needs.
• Developed and enforced policies and procedures for compliance with company policies.
• Built strong relationships with clients by following up on previous purchases and suggesting new products.
• Managed advertising budgets effectively while negotiating favorable rates for media placements across various channels.
• Quoting clients and making sure they are invoiced.
• Raising POs

Ref: Ntsoaki Selwana, Sales & Marketing Manager

Ntsoakis@resolutioncircle.co.za

+27680650635

Reason for leaving : Contract

• Analyzed customer behavior and data to identify trends and develop customer retention strategies.
• Handled escalated customer complaints professionally, de-escalating situations while finding mutually beneficial resolutions.
• Developed strong relationships with key accounts, ensuring ongoing satisfaction and long-term commitment.
• Built constructive customer relationships to improve loyalty and recommendations.
• Enhanced customer satisfaction levels with proactive communication and timely resolution of issues.
• Negotiated contract renewals, securing continued business partnerships with satisfied clients.
• Evaluated current customer retention strategies and recommended improvements.
• Improved customer retention rates by developing and implementing personalized engagement strategies.
• Boosted revenue through upselling and cross-selling opportunities during customer interactions.
• Strengthened customer relationships, reaching out proactively to gather feedback and offer personalized solutions.
• Enhanced team knowledge and skills with regular training sessions on product updates and communication techniques.

Ref: Lilita Mashiyane, Payroll retention team leader Lilita.mashiyane@sage.com

011 304 3356/0791352546

Reason for leaving : Contract

• Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
• Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
• Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
• Streamlined sales processes for improved efficiency and customer satisfaction.
• Demonstrating SBCPP and 300 People
• Collaborated with marketing team to develop targeted promotional materials and campaigns.
• Organized trade shows, conferences, and networking events to increase brand exposure and generate leads.
• Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.

Ref: Nicolene Koster, Sales Manager

Nicolene.Koster@sage.com

+27 71 547 5307

Reason for leaving : Promoted

• Participated in brainstorming sessions to generate creative ideas for campaigns.
• Evaluated campaign performance using analytics tools, making recommendations for optimization accordingly.
• Improved website traffic by optimizing SEO and implementing relevant keywords.
• Increased customer engagement with the creation of compelling social media content.
• Boosted sales leads through effective email marketing strategies.
• Analyzed industry trends and benchmarked competitors to inform marketing strategies.
• Researched and evaluated potential new markets and products.
• Tracked key performance indicators to measure success of campaigns.
• Monitoring and managing social media.

Ref: Thimna Masizana, Communication Specialist

Thimna_masizana@goodyear.com

+27 73 089 5121

Reason for leaving : Contract

• Optimized call scripts by incorporating persuasive language techniques for more impactful conversations with prospects.
• Mastered product knowledge to confidently address customer inquiries while positioning the company''s offerings as an ideal solution for their needs.
• Expanded client base through targeted prospecting efforts, generating new leads for the company''s products or services.
• Boosted sales revenue by consistently meeting and exceeding daily, weekly, and monthly targets with efficient telesales strategies.
• Demonstrated adaptability in adjusting sales tactics according to changes in market trends or shifts in target demographics.
• Fostered a competitive yet supportive atmosphere within the team by sharing successes and motivating peers to strive for excellence.
• Increased customer satisfaction by promptly addressing inquiries and resolving issues through active listening and effective communication.
• Completed daily cold calling and outreach to build sales pipeline.
• Completed daily and weekly sales reporting using assigned tools.

Ref: Tsakani Maimela, Sales Coordinator

Maimelat@unbreweries.co.za

+27 65 955 4234

Reason for leaving : Retrenched

• Assisted team members in closing deals by providing additional support or information when needed.
• Addressed customer queries and complaints with prompt and professional responses.
• Generated reports to track sales activity and performance.
• Exceeded personal performance targets regularly while contributing positively toward overall team goals.
• Participated in sales meetings and presentations to gain knowledge and insight.
• Retail planning (Apparel women sportwear)
• Order capturing via SAP

Ref: Ebrahim Paruk, Planning Manager

Ebrahimparuk@nike.com

+27 11 256 7700

Reason for leaving : Contract