Hi, I’m
Rebecca Tshangela
Associate Sales Specialist
Johannesburg,GP
Summary
A highly motivated sales specialist with extensive sales and customer service experience. An outgoing and charismatic young professional who provides effective product demonstrations, overcomes objections and closes sales. Confident and persuasive when negotiating contracts and diplomatic in interacting with customers to build a long term productive relationships. Successful in closing sales quickly and securing repeat business. Passionate about solving client problems and thinking creatively. Established experience in building client relationships and working in a fast paced sales environment.
Overview
3
years of professional experience
11
years of post-secondary education
2
Certifications
5
Languages
Work History
Dimension DataJohannesburg, GP
Associate Sales Specialist
01.2021 - Current
Job overview
- Looked after over 200SME (small and medium-sized enterprises) client base and Public Sector Enterprise Accounts
- Close and grow sales through professional communication and relationship management with existing and potential clients
- Manage client accounts and retaining relationship with existing client.
- Engaged with customers continuously to effectively build rapport and lasting relationships.
- Establishing technical needs of customers and suggesting appropriate products
- Compiling proposals and reports related to technical products to present to client
- Composing tender responses to RFP (request for proposals) and RFI (request for information).
- Explaining complex technical information to customers in way that is easily understandable
- Following up with customers and resolving any issues that may arise
- Identify new sales opportunities by working closely with marketing team
- Ensuring client satisfaction and provide trustworthy feedback
- Manage sales pipeline on Salesforce for predictable revenue generation, prioritization and forecasting.
- Reporting to management about sales made
- Meeting sales targets
- Attending product training courses and seminars
Dimension DataJohannesburg, GP
Graduate Intern
02.2020 - 01.2022
Job overview
- Rotated between 5 Business units and had chance to learn about different departments and roles within organization (Intelligent Infrastructure, Intelligent Business Applications, Intelligent Customer Experience, Intelligent Security and Intelligent Workplace)
- Performed in projects across all business units
- Performed relevant business trainings and certifications
Education
Red & Yellow Business SchoolJohannesburg, GP
No Degree from Design Thinking Course
09.2021 - Current
University of StellenboschCape Town, WC
Bachelor of Science from Agricultural Business
01.2016 - 12.2020
Groote Schuur High SchoolCape Town, WC
High School Diploma
01.2010 - 12.2015
Skills
Communication
Presentation skills
Time management and planning
Strong sales proposal writer
Sales management
Business accumen
Story telling
Active listening
Collaboration
Certification
Microsoft Azure Fundamentals AZ-900
Timeline
Red & Yellow Business School
No Degree from Design Thinking Course
09.2021 - Current
Associate Sales Specialist
Dimension Data
01.2021 - Current
Graduate Intern
Dimension Data
02.2020 - 01.2022
University of Stellenbosch
Bachelor of Science from Agricultural Business
01.2016 - 12.2020
Groote Schuur High School
High School Diploma
01.2010 - 12.2015