Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service.
Overview
1
1
year of professional experience
2
2
Certifications
4
4
Languages
Work History
Retailer
Molly Chenn beauty affairs
10.2023 - 03.2025
Stored stock safely and securely to maintain quality of goods.
Handled customer returns and exchanges with a positive attitude, maintaining customer satisfaction and loyalty.
Managed stock levels on shop floor, promptly restocking items to maximise sales opportunities.
Actioned customer feedback to improve product and service provisions
Delivered exceptional customer service, advising on product features and recommendations to enhance shopping experience.
Formulated marketing and promotional strategies to drive business revenue.
Supervised employee activities and assessed responsibilities and tasks, recommending improvement actions to boost revenue and achieve sales goals.
Hit sales targets by seeking opportunities for operational expansion and new customer acquisition
Maintained a clean and safe shopping environment, adhering to health and safety guidelines to protect customers and staff.
Managed the evaluating, determining value and pricing of new products within the company
Oversaw customer interaction, quality control and stakeholder relations and addressed complaints to improve service delivery and increase client retention.
Education
National senior certificate - Engineering
Good News Skills Academy
Sebokeng Unit6 Residensia
Level 3 HPO - Health profession officer
Good News Skills academy
Sebokeng Unit 6 Residensia
Skills
Team management
Certification
HPO certified
Interests
Reading
Music
Art
Personal Information
Languages
6,C2,2,A2,2,A2,6,C2
Accomplishments
Becoming a sales person and shopkeeper with no experience is my accomplishment with that being said having the ability to learn patients in a health facility to learning costumer services.
LABOUR RELATION AGENT at National Bargaining Council for Electrical Industry of South AfricaLABOUR RELATION AGENT at National Bargaining Council for Electrical Industry of South Africa