Reason Ntini
Bulawayo
Summary
Strategic professional in human resources management known for high productivity and efficient task completion. Possess specialized skills in talent acquisition, employee relations, and performance management. Excel in communication, leadership, and problem-solving to enhance organizational effectiveness.Perfomance driven associate with accomplishment in connecting with customers and driving remarkable sales.
Overview
10
10
years of professional experience
Work History
Sales Associate
Effy Jewelry
Newyork
01.2025 - Current
- Conducted inventories on a regular basis to track stock levels.
- Developed promotional strategies to increase sales volume.
- Handled customer complaints in a professional manner.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Helped customers find specific products, answered questions, and offered product advice.
- Organized store by returning merchandise to proper areas and restocked displays.
- Worked with fellow sales team members to achieve group targets.
- Conducted product demonstrations to highlight features and benefits.
- Adhered to company initiatives and achieved established goals.
- Assisted customers with product selection, sizing and styling.
- Cleaned shelves, counters and tables to maintain organized store.
- Greeted customers and provided exceptional customer service.
- Attended weekly team meetings to review performance goals and objectives.
- Built and maintained relationships with peers and upper management to drive team success.
Human Resources Administrator
Keith Ho Betxchange
Johannesburg
07.2015 - 12.2018
- Facilitated conflict resolution processes to address workplace issues and promote a positive work environment.
- Assisted in the development and analysis of HR metrics to inform strategic decision-making.
- Ensured compliance with federal, state, and local laws related to employment practices.
- Developed and implemented HR policies and procedures to support organizational goals and compliance.
- Facilitated internal communication regarding HR policies, events, and updates.
- Administered employee onboarding and orientation programs to facilitate smooth integration into company culture.
- Provided guidance and support to managers on employee relations and performance management issues.
- Handled employee conflicts efficiently while following all company procedures.
- Addressed harassment allegations, work complaints or other employee concerns.
- Monitored employee performance evaluation processes, ensuring timely completion and feedback delivery.
- Administered employee recognition and reward programs to boost morale and productivity.
- Coordinated training and development programs to enhance employee skills and career growth.
- Conducted exit interviews and completed employment termination paperwork.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Education
Human Resources Management
Polytechnic College
Bulawayo ,Zimbabwe05-2014
Skills
- Inventory management
- Sales strategies
- Customer service
- Visual merchandising
- Product demonstrations
- Store organization
- Team collaboration
- Communication skills
- Upselling and cross selling
- Listening skills
- Meeting deadlines
- Professional demeanor
- Teamwork and collaboration
- POS system operation
- Calm demeanor
- Problem-solving skills
Timeline
Sales Associate
Effy Jewelry
01.2025 - Current
Human Resources Administrator
Keith Ho Betxchange
07.2015 - 12.2018
Human Resources Management
Polytechnic College
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