Reamoleboga Mongale
Potchefstroom
Summary
Dynamic Delivery Driver Assistant with proven expertise at Potchefstroom Ok Furniture Store and House and Home,excelling in delivery coordination and customer communication. Enhanced operational efficiency through effective route optimization and meticulous documentation accuracy. Recognized for resolving customer complaints and fostering teamwork, contributing to a seamless delivery experience.
Overview
1
1
year of professional experience
2
2
Languages
Work History
Delivery Driver Assistant
Potchefstroom Ok Furniture Store
11.2024 - Current
- Assisted drivers with loading and unloading furniture, ensuring timely and safe delivery to customers' homes.
- Followed delivery schedules and routes effectively, contributing to enhanced operational efficiency and customer satisfaction.
- Maintained accurate records of deliveries, providing essential documentation for inventory management and tracking.
- Communicated with customers regarding delivery status, fostering a positive customer experience through clear interactions.
- Collaborated with the warehouse team to organize and prepare items for delivery, streamlining the dispatch process.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
Delivery Driver Assistant
Potchefstroom House and Home Retail Store
11.2024 - Current
- Provided exceptional service to customers, answering questions regarding their orders and delivery times.
- Assisted driver in completing required documentation such as proof of delivery forms or incident reports when needed.
- Resolved customer complaints professionally, ensuring their concerns were addressed effectively.
- Demonstrated strong teamwork skills while assisting drivers, enhancing overall delivery operations and team cohesion.
Education
High School Diploma -
Jerry Mahura Secondary School
North West , South AfricaSkills
Delivery coordination
Route optimization
Inventory management
Documentation accuracy
Customer communication
Warehouse organization
Timeline
Delivery Driver Assistant
Potchefstroom Ok Furniture Store
11.2024 - Current
Delivery Driver Assistant
Potchefstroom House and Home Retail Store
11.2024 - Current
High School Diploma -
Jerry Mahura Secondary School