Reagisheng Matlala

Key Achievements:

• Scaled company revenue to $90,000 monthly, representing a 350% increase over 12 months.
• Successfully led the launch of the MVP, achieving user acquisition of +20 active users within the first 3 months.
• Improved client retention by 35% through the implementation of enhanced customer engagement and onboarding strategies.

Professional Summary:
I spearhead the execution of tech sales projects through innovative models, consistently delivering measurable results in revenue growth, customer satisfaction, and operational efficiency.

Key Responsibilities:

• Project Planning: Defined project scope, objectives, and deliverables, resulting in 95% on-time project delivery.
• Execution and Monitoring: Oversaw project lifecycles, ensuring delivery within budget while mitigating risks, maintaining a 90% success rate in meeting project KPIs.
• Team Leadership: Managed cross-functional teams of up to 10 members, ensuring effective communication and resource allocation to meet objectives.
• Client Management: Maintained strong relationships with 20+ clients, achieving a consistent client satisfaction score of 8/10.
• Continuous Improvement: Implemented process enhancements that increased efficiency by 20%, reducing project turnaround times.

Key Achievements:

• Generated $20,000+ in new business annually by identifying high-potential customers and creating targeted outreach strategies.
• Secured 20+ new client appointments per month, achieving a conversion rate of 30%.
• Built and maintained a sales pipeline with a 98% accuracy rate, supporting a high volume of qualified leads and consistent deal closures.

Key Responsibilities:

• Lead Generation: Identified potential customers and generated new business opportunities, increasing lead volume by 50% year-over-year.
• Customer Engagement: Set appointments and followed up on leads, achieving a response rate of 15% through personalized outreach efforts.
• Sales Collaboration: Worked closely with the sales team to develop strategies for reaching sales targets, helping achieve team goals consistently.
• Pipeline Management: Built and managed an accurate sales pipeline, driving a 20% reduction in deal cycle time.
• Product Expertise: Developed an advanced understanding of products and services, effectively overcoming objections and handling 95% of competitive questions with confidence.

• Knowledge of CRM software and sales tools for effective pipeline management
• Consultative selling approach to understand client needs and provide tailored solutions
• Ability to present and demonstrate technical products effectively
• Ability to work collaboratively with cross-functional teams (e.g., marketing, product, customer success)
• Established relationships with prospects and customers to promote product understanding and drive sales
• Reviewed customer feedback to identify areas for product improvement and to create better customer experiences