Reagile Matloga

Promoted from IT Risk Analyst to C. IT Risk Specialist after 1.5 years as Risk Analyst; assumed full ownership of the IT Risk and Security portfolio, reporting directly to MANCO and EXCO.

• Lead IT risk assessments and security controls testing across data integrity, vendor dependencies, and tracking, and proactive audit portfolio management.
• Conducted control testing and drive post-implementation through Archer, Proxima, SAS Viya, and Power BI—raising internal self-disclosed issues, tracking remediation progress, and leveraging KRIs to monitor ongoing risk movement. This approach enables proactive management of the audit findings portfolio and positions the function ahead of external auditor expectations.
• Manage change control and security assurance processes, ensuring vulnerabilities are identified and mitigated during system upgrades, releases, and deployments.
• Oversee the problem and incident management lifecycle, including root cause analysis, threat identification, strategies, informing segment and ensuring long-term remediation.
• Develop and document vendor engagement and security escalation procedures in collaboration with IT, working with Legal and Finance to align MSA agreements with operational risk and cybersecurity requirements to ensure SLAs are met and have quicker turnaround time for resolving issues.
• Facilitate quarterly governance sessions with vendors (e.g., Cisco, EF, Verint) to resolve incidents, track SLA performance, and monitor high-risk security exposures.
• Partner with internal teams through control testing to strengthen compliance with IT governance, ISO 27001, and cybersecurity frameworks.
• Key Achievements:
• Nominated for Segment “Everyday Risk Hero” awards for being exceptional in control testing across the different areas.
• Nominated for Non-Financial Risk Awards in recognition of the outstanding contributions in my team as I was leading the IT Risk portfolio alone.
• Designed and rolled out a problem ageing and security risk control tracker, improving visibility of unresolved threats and prioritization of long-standing issues.
• Established a structured change especially in testing and security management framework, reducing deployment-related vulnerabilities and enhancing audit readiness.
• Investigated allegations to check validity and recommend actions to minimize risk.
• Promoted enterprise-level risk management practices and helped instill strong culture focused on protective policies and procedures.
• Handled IT issues and problems according to internal risk management policies especially through IT Control testing, keeping liability minimized by leveraging expertise and available tools.
• Encouraged stakeholders to approach assessments analytically and offer unique insights to bring new understanding to risk management programs.

• Led a data cleanup and migration initiative spanning five years of historical data, ensuring accuracy, completeness, and system readiness for business continuity.
• Collaborated on the “WhatsWatt” project to improve data quality by removing duplicates, standardizing records, and optimizing datasets for seamless migration into production systems.
• Conducted data validation, profiling, and reconciliation to maintain integrity across multiple platforms, improving reliability of downstream reporting.
• Applied Excel (data manipulation, pivot tables, advanced formulas), Python (statistical programming, data cleaning, automation), and Power BI (dashboarding, reporting, visualization) to support ETL workflows, optimize datasets, and enable data-driven insights.
• Engaged with process owners to gather requirements, document business rules, and align migration strategies with data governance and compliance standards.
• Key Achievements:
• Improved migration efficiency by enhancing dataset structure and reducing redundancies prior to cutover.
• Strengthened reporting accuracy and decision-making by developing Power BI dashboards for monitoring data movement.
• Automated parts of the validation process with Python scripts, reducing manual effort and error rates.

• Designed and developed a fully functional system for a business improvement project (Artech Systems).
• Led requirements gathering, UML Design, data process modeling, system analysis, wireframing and testing, system development and coding, and database management.
• Applied programming and computer-aided development tools to build and implement a structured IT solution.
• Link to system created (https://u18002197.wixsite.com/artechsystems).