Summary
Overview
Work History
Education
Skills
Timeline
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Reagan Terblanche

Reagan Terblanche

eThekwini,South Africa

Summary

A dedicated member with constructive criticism, effective delegating, and product knowledge and integration. Demonstrates exceptional time efficiency and customer service skills, coupled with strong leadership abilities and team leadership experience. Committed to driving organisational success through strategic management and continuous improvement.

Overview

4
4
years of professional experience

Work History

Manager

The Surfing Bean
eManzimtoti, KwaZulu-Natal
10.2024 - Current
  • Managed team dynamics by implementing conflict resolution strategies.
  • Liaised with suppliers to ensure timely deliveries.
  • Facilitated staff training, resulting in better customer service.
  • Implemented cost reduction measures, reduced overhead expenses.

Branch manager

Cat Box Pet Hyper
Hillcrest, KwaZulu-Natal
06.2023 - 10.2024
  • Ensured compliance with company policies, maintaining ethical standards.
  • Reviewed and analysed sales data to identify growth opportunities.
  • Optimised financial procedures for improved fiscal management.
  • Provided excellent customer service, securing client loyalty.
  • Ensured branch met all regulatory requirements for safe operation.

Sales assistant

Cat Box Pet Hyper
Nelspruit, Mpumalanga
02.2023 - 06.2023
  • Utilised excellent communication skills to provide detailed product information.
  • Demonstrated products effectively leading to increased sales conversions.
  • Conducted daily inventory checks to manage stock levels accurately.
  • Fostered a welcoming store environment by maintaining clean and well-organised displays.

Waiter bartender

Doppio's Zero
Nelspruit, Mpumalanga
10.2022 - 02.2023
  • Delivered high-quality service to customers, resulting in repeat business.
  • Managed cash register effectively, ensuring accurate transaction processing.
  • Utilised POS systems proficiently for seamless order processing and payment handling.
  • Greeted and seated guests warmly, creating an inviting ambience right from their entrance into the venue.

Sales assistant

Queen's Pet Store
White River, Mpumalanga
04.2022 - 05.2022
  • Built strong relationships with regular customers for repeat business.
  • Assisted customers with product selection for optimal satisfaction.
  • Maintained knowledge of current sales promotions helping customers make informed buying decisions.
  • Handled high-pressure situations calmly, keeping store operation seamless during peak hours.

Waiter bartender

Valentino's Pub & Grill
eManzimtoti, KwaZulu-Natal
02.2021 - 02.2022
  • Delivered high-quality service to customers, resulting in repeat business.
  • Complied with all health and safety regulations diligently, ensuring safe work practices at all times.
  • Assisted in inventory management for maintaining optimal stock levels.
  • Maintained professional demeanour during peak hours to ensure smooth operations.

Education

High School Equivalency

GED
Durban, KwaZulu-Natal

Skills

  • Constructive criticism
  • Effective delegating
  • Product knowledge and integration
  • Time efficiency
  • Customer Service
  • Leadership skills
  • Team Leadership

Timeline

Manager

The Surfing Bean
10.2024 - Current

Branch manager

Cat Box Pet Hyper
06.2023 - 10.2024

Sales assistant

Cat Box Pet Hyper
02.2023 - 06.2023

Waiter bartender

Doppio's Zero
10.2022 - 02.2023

Sales assistant

Queen's Pet Store
04.2022 - 05.2022

Waiter bartender

Valentino's Pub & Grill
02.2021 - 02.2022

High School Equivalency

GED

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Reagan Terblanche