Sport
Reagan Kreusch
Business and Project Management
Roodepoort
Summary
I am an ambitious 20-year-old with a hunger to work and travel. I can speak two languages, English and Afrikaans, providing the ability to communicate thoroughly. I show great leadership in all aspects and circumstances – this was rewarded with being Deputy Head Boy in high school for the 2021 academic year
I have a natural desire to work hard in everything that I do and with desires to learn I would be an asset as part of any staff contingent.
I am loyal, consistent, and committed. I have strong values and work ethic.
I have completed my studies of Business Management at CTU Training Solutions in Roodepoort, having successfully completed the N4, N5 and N6 certificates.
Other interests and accomplishments include:
Sport is my biggest passion, ever since I was little, I’ve always been around a cricket bat or any type of ball. It has become a routine to watch any form of sport on the weekend and on the occasional weekday, from cricket to soccer to rugby to the NFL and the NBA. I carried this throughout my school career and have always been a part of team sports. I feel that I work much better when I am in a team, and I have no doubt this ability will reflect in the working world.
Music - I see music as a form of communication, a universal language that everyone understands. Music increases human interaction when there aren’t any words to be said. Music is also a good way to focus, gain motivation and be positive – something I feel is crucial in the working world, especially in times of crisis.
Business Studies was one of my favorite subjects in school and I excelled in it. I loved learning about entrepreneurship, leadership, and management – all three of which are important in today’s world. I love learning about how the business world works. Business always provides opportunities for improved communication, job security and sources of income which are of mass importance in times like today.
Travel Travelling has always been something I have wanted to do. Seeing different places, meeting different people, and embracing new cultures is what I am eager to experience.
Overview
2
2
years of professional experience
4
4
Certificates
Work History
Sales Agent and Bartender
Boba Cartel
10.2022 - Current
- Maintained current knowledge of evolving changes in marketplace.
- Achieved top performer status within the company due to consistent high sales numbers.
- Stayed current on company offerings and industry trends.
- Presented professional image consistent with company's brand values.
- Mentored junior sales agents, sharing effective selling techniques and best practices for success.
- Developed strong relationships with clients through excellent customer service.
- Bubble tea stand at various markets and settings.
- Doing so has also allowed me to become more confident when dealing with people and promoting a specific product.
- My position requires me to make over 20 different types of beverages, receiving orders from customers, and liaising with customers which has increased my social abilities.
Head Waiter
Ridgeway Rooftop Bar And Grill
05.2022 - 09.2023
- Increased overall restaurant efficiency by effectively managing and delegating tasks to the wait staff.
- Organized special events and private parties at the restaurant, coordinating menus, staffing, decorations, and entertainment as needed.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Optimized table management by strategically seating guests based on reservation status and party size.
- Mentored new hires, providing comprehensive training on company policies, procedures, and service standards.
- Enhanced customer dining experience by providing exceptional service and anticipating guest needs.
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
- Increased sales significantly by upselling higher-end products to customers.
- Trained staff members on use of POS system.
- Worked well in a team setting, providing support and guidance.
- Coordinated wine tastings for patrons to enhance their dining experience while promoting beverage sales growth within the establishment
Education
N4, N5 & N6 Diploma - Business Management
CTU Training Solutions
Roodepoort, South Africa 04.2001 -
Matric With Bachelors Degree -
La Salle College
Roodepoort, South Africa 04.2001 -
Skills
Time Management
undefinedCertification
NQF Level 4 Business Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Business
Music
Travel
Work Preference
Work Type
Full TimePart TimeInternshipWork Location
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceCareer advancementPersonal development programsHealthcare benefitsStock Options / Equity / Profit SharingSoftware
Microsoft Word
Microsoft Excel
Microsoft Powerpoint
Timeline
NQF Level 6 Business Management
06-2024
Fundamentals of project Management
01-2024
NQF Level 5 Business Management
11-2023
NQF Level 4 Business Management
06-2023
Sales Agent and Bartender
Boba Cartel
10.2022 - Current
Head Waiter
Ridgeway Rooftop Bar And Grill
05.2022 - 09.2023
N4, N5 & N6 Diploma - Business Management
CTU Training Solutions
04.2001 -
Matric With Bachelors Degree -
La Salle College
04.2001 -
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