C
Reabetswe Chana Molokwane
Pretoria
Summary
Dynamic professional with a proven track record at KFC, excelling in customer service and team collaboration. Skilled in managing supply chain logistics and optimizing inventory levels, I consistently enhance operational efficiency. My patience and empathy foster positive guest experiences, while my time management skills ensure timely delivery of services.
Overview
4
4
Languages
3
3
years of professional experience
Work History
Cashier (KFC)
Tumelo Ntshwane
04.2025 - Current
- Processed customer transactions efficiently using POS systems.
- Handled cash management and balanced registers at shift end.
- Provided exceptional customer service, addressing inquiries and resolving issues.
- Maintained cleanliness and organization of checkout area to enhance shopping experience.
Lobby Hostess (KFC)
Tumelo Ntshwane
04.2025 - Current
- Greeted and welcomed guests, creating a positive first impression of establishment.
- Provided information on services and amenities to enrich guest experience.
- Assisted in coordinating seating arrangements, optimizing flow during peak hours.
- Monitored dining areas for cleanliness, promptly addressing issues to uphold high standards.
Expeditor (KFC)
Tumelo Ntshwane
04.2025 - Current
- Managed supply chain logistics to guarantee timely delivery of materials.
- Monitored inventory levels to optimize stock availability and reduce delays.
- Communicated with vendors to resolve discrepancies and expedite orders.
- Implemented process improvements to enhance workflow efficiency and accuracy.
- Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
- Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Trained new expeditors and food runners according to company policies and standards.
- Collaborated with cross-functional teams to align production plans with customer requirements.
- Improved delivery times by closely monitoring and prioritizing urgent orders.
- Participated in continuous improvement initiatives, suggesting new strategies for improving overall operations.
Education Assistant
Ncalo
02.2023 - 06.2024
- Assisted in developing and implementing educational resources for diverse learning needs.
- Supported classroom management by organizing instructional materials and maintaining student engagement.
- Collaborated with teachers to adapt lesson plans and enhance student understanding of curriculum concepts.
- Monitored student progress, providing timely feedback to educators and contributing to individualized learning plans.
Education
Diploma in Information Technology - Information Technology
Richfield Graduate Institute of Technology
Pretoria, South Africa 05-2023
Skills
Team collaboration
Customer service excellence
Patience and empathy
Time management skills
Written and verbal communication
Professionalism and courtesy
Software
Interests
Reading a book
Timeline
Cashier (KFC)
Tumelo Ntshwane
04.2025 - Current
Lobby Hostess (KFC)
Tumelo Ntshwane
04.2025 - Current
Expeditor (KFC)
Tumelo Ntshwane
04.2025 - Current
Education Assistant
Ncalo
02.2023 - 06.2024
Diploma in Information Technology - Information Technology
Richfield Graduate Institute of Technology