Reabetsoe Makhetha
Economist
Johannesburg
Summary
Reliable and upbeat. Successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
4
4
years of post-secondary education
Work History
Retail Shop Assistant
Toys R Us Ltd
Pietermaritzburg
11.2016 - 01.2017
- Responsibilities: Organization of stock, Stock count, Assisting customers with product related concerns
- Conducted product demonstrations to highlight features and redirect objections to positive aspects
- Checked incoming orders and organized new stock
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction
- Built customer loyalty and retention by delivering excellent shopping experiences
- Greeted customers entering store and offered assistance with requirements
- Boosted customer satisfaction by providing personalized assistance and product recommendations
- Collaborated with team members to optimize store operations and achieve sales goals consistently
- Contributed to positive team atmosphere through effective communication and support of fellow associates
- Stocked merchandise, clearly labeling items, and arranging according to size or color
Education
Bachelor of Commerce Honors in Economics - Economics
University of KwaZulu-Natal: Westville
Westville 01.2022 - 05.2022
Bachelor of Social Science in Economics - Economics
University of KwaZulu-Natal: Pietermaritzburg
Pietermaritzburg 01.2018 - 05.2021
Skills
Data entry
Data analysis
Research (Quantitative and Qualitative)
Python
Stata
Microsoft Word
Microsoft PowerPoint
Microsoft Excel
Problem-Solving
Analytical Thinking
Contact Information
0749921777, reabetsoemakhetha6@gmail.com, https://www.linkedin.com/me?trk=p_mwlite_feed_updates-secondary_nav
References
Siya, Toys R Us Ltd, 0739185026 / 0872348512
Timeline
Bachelor of Commerce Honors in Economics - Economics
University of KwaZulu-Natal: Westville
01.2022 - 05.2022
Bachelor of Social Science in Economics - Economics
University of KwaZulu-Natal: Pietermaritzburg
01.2018 - 05.2021
Retail Shop Assistant
Toys R Us Ltd
11.2016 - 01.2017