Summary
Overview
Work History
Education
Timeline
Generic

Raymont Ismael Steenkamp

Ismael
622 Stadium Road Noordgesig Johannesburg

Summary

Seasoned Operations Manager and talented leader with years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

24
24
years of professional experience

Work History

Operations Manager

Steenkhan Enterprise PTY(LTD)
05.2019 - Current
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Increased profit by streamlining operations.
  • Facilitated smooth collaboration between departments through clear communication channels.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.

Boilermaker

Matla Steel
02.2016 - 04.2018
  • Interpreted blueprints, sketches, and specifications for each job.
  • Tightened or replaced bolts and gaskets to repair leaks.
  • Inspected equipment, structures and materials to identify cause of errors.
  • Identified issues and addressed each immediately with job foreman.
  • Ensured compliance with industry regulations through diligent adherence to codes and guidelines in all tasks performed.
  • Studied designs, blueprints and drawings to create templates of boilers.
  • Inspected equipment and structures to determine scope of work (SOW).
  • Maintained compliance with all safety procedures from both client and employer.
  • Built and repaired process tanks, storage tanks and water treatment tanks.

Manager

Steinmuller SA
10.2010 - 12.2015
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
  • Controlled costs to keep business operating within budget and increase profits.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Onboarded new employees with training and new hire documentation.
  • Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Improved safety procedures to create safe working conditions for workers.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
  • Developed detailed plans based on broad guidance and direction.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Local Youth Program Coordinator

World Vision
06.2008 - 09.2009
  • Partnered with businesses, schools and nonprofits to expand youth program outreach and impact.
  • Coordinated special events and initiatives to promote a positive image of the youth program within the community.
  • Assisted in grant writing efforts to secure additional funding sources for program expansion and enrichment opportunities.
  • Developed comprehensive curricula that catered to the unique needs of diverse groups within the community, fostering inclusivity and belonging.
  • Increased participant retention by continuously seeking feedback from youth and incorporating their suggestions into future programming.
  • Promoted a culture of respect, empathy, and collaboration among all members involved in the youth program activities.
  • Coordinated logistics for meals, transportation and program delivery.
  • Enhanced youth engagement by developing and implementing interactive programs focused on personal growth and community involvement.
  • Mentored participants individually or in small groups, providing guidance and support as they navigated through various challenges in their lives.
  • Collaborated with local organizations to create partnership opportunities, resulting in diversified program offerings for participants.
  • Managed budget allocations responsibly, ensuring optimal usage of funds for maximum impact on program outcomes.
  • Advocated for the needs and interests of participants through active involvement in relevant community meetings, events, or initiatives.
  • Strengthened academic, social and physical education program offerings for area youth.
  • Provided leadership, guidance and support to staff members.
  • Collaborated with community members to develop and implement service initiatives.
  • Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.

Site Manager

Lid 3 Projects
01.2004 - 03.2008
  • Created weekly and monthly reports and presentations for management team.
  • Maintained records and logs of work performed and materials and equipment used.
  • Managed subcontractors, ensuring quality workmanship and adherence to project timelines and specifications.
  • Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
  • Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
  • Assumed responsibility for personnel deployed to work site.
  • Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
  • Evaluated performance metrics to identify areas for improvement in both individual employee performance and overall project management strategies.
  • Coordinated site investigations, documented issues, and escalated to executive teams.
  • Interviewed, hired, and trained new workers.
  • Enhanced project efficiency by implementing streamlined processes and procedures for site management tasks.
  • Collaborated with stakeholders to develop comprehensive project plans outlining goals, timelines, and deliverables.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Launched quality assurance practices for each phase of development
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Defined clear targets and objectives and communicated to other team members.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Senior Boilermaker

Desta Power Matla
02.2001 - 12.2003
  • Interpreted blueprints, sketches, and specifications for each job.
  • Tightened or replaced bolts and gaskets to repair leaks.
  • Inspected equipment, structures and materials to identify cause of errors.
  • Identified issues and addressed each immediately with job foreman.
  • Studied designs, blueprints and drawings to create templates of boilers.
  • Inspected equipment and structures to determine scope of work (SOW).
  • Maintained compliance with all safety procedures from both client and employer.
  • Played an instrumental role in resolving technical issues quickly by troubleshooting problems as they arose during installation or repair work.
  • Built and repaired process tanks, storage tanks and water treatment tanks.
  • Dismantled equipment or devices to gain access and remove defective parts or components.
  • Upheld company reputation for excellence by consistently delivering high-quality workmanship that met or exceeded client expectations.
  • Streamlined communication between departments, coordinating efforts for efficient boiler installations.
  • Adjusted and calibrated controls to enhance optimal efficiency.

Education

No Degree -

Noordgesig Secondary
Johannesburg, South Africa
04.2001 -

Timeline

Operations Manager

Steenkhan Enterprise PTY(LTD)
05.2019 - Current

Boilermaker

Matla Steel
02.2016 - 04.2018

Manager

Steinmuller SA
10.2010 - 12.2015

Local Youth Program Coordinator

World Vision
06.2008 - 09.2009

Site Manager

Lid 3 Projects
01.2004 - 03.2008

No Degree -

Noordgesig Secondary
04.2001 -

Senior Boilermaker

Desta Power Matla
02.2001 - 12.2003

Similar Profiles

CREATE PROFILE
Raymont Ismael SteenkampIsmael