RAYMOND PRETORIUS
AUTOMOTIVE AND SALES
Margate
Summary
Dynamic sales and operations leader with a proven track record at RPM SERVICE CENTRE, enhancing team productivity and customer satisfaction. Skilled in sales management and problem-solving, I successfully implemented strategies that increased revenue and streamlined processes, fostering a high-performing environment and building lasting client relationships.
Experienced with team leadership, strategic planning, and operational efficiency. Utilizes strong problem-solving skills to address challenges and drive success. Track record of fostering collaborative environments and achieving organizational goals.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
25
25
years of professional experience
Work History
Manager in Charge
RPM SERVICE CENTRE
Pretoria, South Africa
03.2020 - 12.2025
- Managed risk effectively by establishing robust policies and procedures that mitigated potential issues before they escalated into larger problems affecting the business operations or reputation among clients.
- Improved team productivity by implementing efficient project management strategies and streamlining processes.
- Spearheaded successful product launches, coordinating teams across multiple departments to ensure a seamless roll-out process for customers.
- Led cross-functional teams to streamline operations and successfully achieve organizational goals.
- Sales, Stock Control and Orders
- Manage Shop Mechanic's on Floor
- Customer Care and Follow Up
- Bookings
- Open and Close of Workshop
- Banking, Cash Up's, Invoicing and Special Orders
Sales Manager
TYREMART
Menlyn, South Africa
01.2012 - 12.2025
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Control Sales Team on Floor x 4
- Daily Sales, Targets and Cash Up's
- Stock Control Orders and Delivery's
- Invoicing and Orders
Manager
Battery Centre
Menlyn, South Africa
03.2008 - 12.2018
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Improved marketing to attract new customers and promote business.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
- Open and Close of Shop
- Sales, Counter, Staff, Stock and Orders
- Daily Cash Up's and Banking
- Invoicing and Orders
- Stock Taking
Sales Manager
Power Flow Exhaust
Secunda, South Africa
02.2001 - 03.2007
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Manage Welders and Staff on Floor
- Daily Cash Up's
- Daily Banking
- Invoicing
- Orders
Education
High School Diploma -
HTS
Vereeniging, South Africa 04.2001 -
Skills
Customer relations
Motivation techniques
Staff development
Compliance monitoring
Operations management
Documentation and reporting
Organizational development
Budget oversight
Sales channel analytics
Problem-solving abilities
Sales management
Adaptability and flexibility
Performance management
Cost analysis and savings
Management team building
Timeline
Manager in Charge
RPM SERVICE CENTRE
03.2020 - 12.2025
Sales Manager
TYREMART
01.2012 - 12.2025
Manager
Battery Centre
03.2008 - 12.2018
High School Diploma -
HTS
04.2001 -
Sales Manager
Power Flow Exhaust
02.2001 - 03.2007