Hi, I’m
RAYLENE MARILLIER
Experienced Administrator And Educational Instructor
East London,South Africa
Summary
Experienced and detail-oriented professional with over 15 years of expertise in administration. Demonstrates strong organizational skills and a proven track record in delivering administrative support and service coordination within dynamic and fast-paced environments. Committed to enhancing workplace efficiency through initiative, critical thinking, and process optimization. A self-motivated individual with a solid foundation in customer service, proficient in managing inventories, appointment schedules, and customer communications. Excellent written and verbal communication skills further complement a proactive and energetic approach to organization.
Proactive and caring worker with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
Overview
24
years of professional experience
Work History
PreplyEast London
Educational Instructor
03.2025 - Current
Job overview
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
- Enhanced students'' understanding of subject matter by incorporating real-world examples into lessons.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence, and build important learning skills.
- Established positive relationships with both students and parents, fostering open communication regarding academic progress and goals.
- Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
- Maintained detailed records of student progress, using data to inform future instruction and target areas for improvement.
- Promoted critical thinking skills through engaging activities and consistent reinforcement of complex concepts.
- Provided constructive feedback on assignments, helping students improve their writing and problem-solving skills.
- Implemented creative instructional techniques to address the unique challenges faced by students with learning differences.
- Adapted teaching strategies to accommodate shift to remote learning, ensuring continuity in education during challenging times.
- Created positive and encouraging learning environment to foster love for learning among students.
Taking Care of Business, East London
Administrator / Enterprise Development Coordinator
01.2016 - 07.2024
Job overview
- Directed all administrative functions within the branch, ensuring organizational efficiency and effectiveness.
- Facilitated life skills classes, including the preparation and development of comprehensive training materials.
- Coordinated with various departments to ensure the availability of required documentation for optimal service delivery.
- Managed reception duties, ensuring a welcoming and professional environment for all visitors.
- Oversaw recruitment process and scheduled counseling sessions for beneficiaries.
- Served as the primary liaison among beneficiaries, coaches, and facilitators, fostering effective communication and collaboration.
- Ensured timely updates and maintenance of sign-in registers for accurate attendance tracking.
- Administered leave bookings for both staff and beneficiaries, ensuring compliance with organizational policies.
- Conducted initial screening of all ED Program applications to ensure eligibility and completeness.
- Processed and verified all incoming applications, entering relevant data into the Customer Relationship Management (CRM) system.
- Delivered excellent customer service by addressing inquiries and requests via telephone, email, and in-person interactions.
- Managed documentation processing and filing, along with other administrative duties related to the ED Program.
- Conducted quality control assessments on all ED program applications to maintain high standards.
- Maintained beneficiary records with a strong emphasis on confidentiality and data integrity.
- Managed contracts with external service providers to ensure adherence to organizational standards.
- Provided leadership and support to enhance departmental performance and output.
- Oversaw the ordering and management of stationery and office supplies, ensuring adequate availability for operational needs.
- Prepared and submitted reports to track department activities and outcomes.
- Ensured the proper maintenance of office equipment and supplies to support daily operations.
CM Dealers, East LondonEast London
Administrative Supervisor
01.2007 - 12.2015
Job overview
- Oversee and manage all administrative functions to ensure smooth operations.
- Coordinate and manage stock orders and maintain office supplies.
- Organize and maintain the filing of all documentation and invoices accurately.
- Administer employee timesheets and oversee payroll processing.
- Manage municipal banking transactions and maintain accurate records.
- Conduct regular stock assessments to ensure inventory accuracy.
- Receive incoming goods and perform quality checks to ensure standards are met.
- Process payments to creditors in a timely manner.
- Handle daily cash reconciliation and oversee the cash management process for cashiers.
- Manage petty cash transactions and maintain appropriate records.
- Address and resolve customer inquiries, providing high-quality customer service.
- Facilitate the sending and receiving of faxes and emails in a timely manner.
- Ensure the warehouse maintains a clean and organized environment.
Ekurhuleni Metropolitan Municipality, Nigel
Administrative Clerk
02.2002 - 08.2006
Job overview
- Serve as the primary point of contact for clients and dealerships, facilitating effective communication and relationship management.
- Assist clients in completing application forms, ensuring accuracy and compliance with required standards.
- Perform general office tasks, including data entry, filing, and document management, to maintain organized and efficient operations.
- Handle incoming and outgoing calls professionally, addressing inquiries and providing necessary information.
- Prepare and generate reports as required, ensuring timely and accurate dissemination of information.
- Provide administrative support to team members, carrying out assigned tasks with precision and efficiency.
- Assist traffic officers with queries, offering relevant information and support.
- Execute reception duties, managing visitor inquiries and maintaining a welcoming office environment.
- Process vehicle licensing and registration in compliance with regulatory requirements.
- Manage the deregistration process for stolen or scrapped vehicles to maintain accurate records.
- Capture roadworthy certificates and process necessary permits to ensure compliance with transport regulations.
Education
TEFL Universal
from Teaching English as a Second/Foreign Language
04.2023
Buffalo City CollegeBuffalo City
from Financial Management NS
12.2001
West Bank High SchoolEast London
High School Diploma
12.1999
Skills
Thoroughness in task execution
Clear and concise communication
Assertive presence
Logical evaluation
Reliable professional commitment
Vibrant energy
Eager contributor
Prioritization and scheduling
Collaborative tutoring
Competency building
Curriculum development
Learner performance evaluation
Timeline
Educational Instructor
Preply
03.2025 - Current
Administrator / Enterprise Development Coordinator
Taking Care of Business, East London
01.2016 - 07.2024
Administrative Supervisor
CM Dealers, East London
01.2007 - 12.2015
Administrative Clerk
Ekurhuleni Metropolitan Municipality, Nigel
02.2002 - 08.2006
Buffalo City College
from Financial Management NS
TEFL Universal
from Teaching English as a Second/Foreign Language
West Bank High School
High School Diploma
CONTACT
- PHONE: 084 285 4172
- WEBSITE: Linkedin.com/in/raylene-d-bb7763322
- EMAIL: Raylenemarillier@gmail.com