Ratsatsi William
HR Diploma And Office Admin
Tshwane
Summary
Dynamic professional with a proven track record at the Department of Education, adept in computer skills and fostering professional relationships. Excelled in maintaining confidentiality and streamlining document organization, enhancing office efficiency. Skilled in negotiation and communication, consistently promoted positive work environments and improved team performance.
Overview
26
26
years of professional experience
5
5
Languages
Work History
Administrative Assistant
Department of Education
04.2005 - 08.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Volunteered to help with special projects of varying degrees of complexity.
Shift Manager
Bakwena OPT Tollgate
02.2002 - 06.2004
- Promoted a positive work environment through open communication and constructive feedback.
- Tracked receipts, employee hours, and inventory movements.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Trained and mentored new employees to maximize team performance.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Kept employees operating productively and working on task to meet business and customer needs.
- Conducted regular staff meetings to communicate targets and operational updates, keeping team well-informed and aligned.
Floor Manager
Butco PTY (Ldt)
02.1999 - 11.2001
Education
Diploma In HR - Human Resources Management
Business Management College
Johannesburg 2006
National N6 Certificate - Management Assistant
Lephalalle FET College
City Of Polokwane07.1998
Skills
* Computer skills
Other training
Name of Institution: Wisdom Security Academy
Course done:
Grade B, Retail and Instructor course
Leadership Roles
* President of College Board in 1996 to 1998 at Lephalalle FET College
* Floor Manager in 1999 to 2001 at Batco PTY (Ltd)
* Shift Manager in 2002 to 2004 at Bakwena OPT.
*. School Governing Body in 2005 to 2024 at Pulamadibogo Primary School
Timeline
Administrative Assistant
Department of Education
04.2005 - 08.2024
Shift Manager
Bakwena OPT Tollgate
02.2002 - 06.2004
Floor Manager
Butco PTY (Ldt)
02.1999 - 11.2001
Diploma In HR - Human Resources Management
Business Management College
National N6 Certificate - Management Assistant
Lephalalle FET College
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