RASNATH Ndlovu

• Provided financial advice on investment policies to assist clients in making informed decisions.
• Monitored customers' life policies to ensure alignment with their evolving needs.
• Supported sales growth by following up on customer requirements and preferences.
• Enhanced client relations by providing expert financial advice.
• Resolved complex financial issues, ensured client satisfaction.

· organizing successful bus trips for 7 years to Suncity Nedbank Golf challenge.

· Created Retention strategies that made our customers grounded through personal touches on entertainment, such as soccer and screening.

· Create memorable Moments for guests through inter unit exchange that makes guests feel valuable

· Enhanced venue reputation with exceptional hosting skills.

· Delivered excellent service by understanding and catering to individual preferences of VIPs.

· Communicated effectively between kitchen staff and guests, ensuring accurate orders.

· Came up with a private room Idea which was backed by management at Meropa to Regain customers that we have lost due to lack of privacy at the Prive (the rooms are now the biggest revenue contributor.

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· Assisted in menu selection by considering dietary restrictions and preferences.

· Offered personalized recommendations to promote unique experiences.

· Resolved conflicts promptly for improved customer relations.

· Collaborated with team members for seamless event organization. EG assisting Marketing Department with MC duties during Car Draws.

· Managed high-profile events for successful execution.

· Contributed to positive team atmosphere promoting collaborative work environment.

· Interacted with guests in positive, upbeat manner throughout event.

· Responded to unforeseen circumstances during events, quickly thinking on feet and implementing practical solutions.

· Created functions that is revenue

· Crafted engaging party themes and concepts to enhance overall guest experience.

· Hosted and guided party activities, maintaining high energy and enthusiasm, whenever i take customers for group tournament i create an energetic environment for guests that makes them to play more to on the next tournament.

· established a good relationship with the local Chinese community by asking them to bring their function to our unit

· Listened to client entertainment requirements, recommending relevant venues of interest.

· Maintained relationships with regular customers, providing exceptional customer service.

· playing golf with high end guests and moving them around through the OOt weekend activations.

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