Rashid Iqbal
All Rounder
Bucharest
Summary
Proven track record in swiftly and efficiently managing deliveries for Glovo, showcasing exceptional vehicle maintenance and commercial driving skills. Expert in enhancing customer satisfaction through excellent service and communication. Achieved significant reductions in delivery times by optimizing routes, demonstrating a keen ability to navigate and adapt. Skilled in both technical repairs and team leadership, ensuring high standards of quality and safety.
Overview
12
12
years of professional experience
Work History
Driver
Glovo
2024.02 - Current
- Manage multiple orders, delivery locations, and customers at the same time
- Deliver orders within an optimal period of time, ensuring freshness of food and respect for customer preferences
Safely operate a vehicle in all types of weather conditions - Navigate local streets and highways efficiently using GPS
- Communicate clearly with customers and food service employees, demonstrating an eagerness to work through any issues or points of confusion
- Verify orders before each delivery and maintain a detailed, comprehensive delivery log
- Generated consistent referrals and repeat business by providing friendly and fast service
- Updated logs and tracking documents accurately and according to schedule requirements
- Loaded and secured items in trucks to avoid damage to parcels during delivery
- Answered, scheduled, and responded to reservation calls at specific times and locations
Manager
Skyways Restuarant
2019.09 - 2023.10
- Coordinate daily Front of the House and Back of the House restaurant operations
- Respond efficiently and accurately to customer complaints
Regularly review product quality and research new vendors
Organize and supervise shifts - Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Control operational costs and identify measures to cut waste
- Train new and current employees on proper customer service practices
- Managed and motivated employees to be productive and engaged in work
- Maximized performance by monitoring daily activities and mentoring team members
- Accomplished multiple tasks within established timeframes
Cellphone Technician
Nokia Mobie And Repair Centre
2015.10 - 2019.01
- Diagnosis and troubleshooting mobile devices to identify hardware and software issues
- Use diagnostic tools and software to accurately pinpoint problems
- Replace or repair damaged components, including screens, batteries, charging ports, and buttons
- Clean and remove dust, debris, or moisture affecting device performance
- Skillfully disassemble and reassemble mobile devices, avoiding damage
- Conduct soldering or microsoldering to repair small components on circuit boards
- Thoroughly test repaired devices to ensure all functions work correctly
- Perform quality control checks to meet industry standards and ensure customer satisfaction
Taxi Driver
Self Employed
2012.02 - 2015.04
- Assisted passengers with loading and unloading luggage, demonstrating excellent customer service skills.
- Drove safely and obeyed traffic laws to avoid accidents and injuries.
- Assisted elderly or disabled passengers with entering or exiting the vehicle when necessary while displaying empathy.
- Used GPS and maps to navigate and find best route to destinations to deliver passengers on time.
Education
Short Course - Spoken English
Pitman Trainig
Pakistan 2001.04 -
High School Diploma -
City Public School
Pakistan 2001.04 -
Skills
Timeline
Driver
Glovo
2024.02 - Current
Manager
Skyways Restuarant
2019.09 - 2023.10
Cellphone Technician
Nokia Mobie And Repair Centre
2015.10 - 2019.01
Taxi Driver
Self Employed
2012.02 - 2015.04
Short Course - Spoken English
Pitman Trainig
2001.04 -
High School Diploma -
City Public School
2001.04 -
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