New Advanced Technology
RASECHABA SEFANYETSO
Unemployed
Johannesburg,GP
Summary
I had extensive hands-on experience in network engineering, system troubleshooting and assisting customers with repairs. I have configured and maintained routed LAN and WAN networks. In addition I have pre-sales and sales experience. I have excellent communication skills with the ability to engage at all levels, from team members to management. I am a team player and can work both independently and in a group setting. Over the years I have developed analytical problem solving skills and enjoy learning new tasks and concept which I am able to grasp quickly. I would prefer working in a challenging environment which will allow me to continue enhancing and expanding my current skill set and knowledge base within the Information Technology industry.
Overview
12
12
years of professional experience
1
1
Certification
4
4
Languages
Work History
Sales Executive
Jlunique Solutions
06.2022 - 07.2022
- Call clients in assigned territory's
- Identify case and provide solutions for clients and close deals
- Weekly forecast of opportunities and progress reporting on progression of lead
- Managed 150 customer calls per day
- Analyzed past sales data and team performance to develop realistic sales goals
- Presented products to clients using dynamic presentations and practical use-case scenarios
- Utilized internal lead referral tools to solicit new business opportunities and contacts
- Maintained detailed records of sales progress, inventories and marketing success to better align goals with company priorities
Business Owner
Snr Water Wokx Project
10.2016 - 05.2017
- Trained and coached new and existing employees to boost staff productivity
- Increased sales by 10%
- Trained and motivated employees to perform daily business functions
- Consulted with customers to assess needs and propose optimal solutions
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals
- Put together realistic budgets based upon costs and fees for successfully operating business
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities
- Employed prompt decision-making and in-depth research to resolve issues
- Evaluated suppliers to maintain cost controls and improve operations
- Prepared annual budgets with controls to prevent overages
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs
MEA Sales Validation Expert
IBM South Africa
10.2015 - 08.2016
- Contact initial sales person via email and by telephone
- Document deal and share with initial sales person
- Confirm route to market (direct or business partner) in order to assign to correct opportunity owner (future sales person to close deals)
- Handover call to be set with initial sales person and future opportunity owner, establishing agreements on passing of opportunities to next sales stages
- Summary handover email to new opportunity owner
- Weekly follow up meetings with opportunity owners once deal is assigned to record progression of deals till it’s won or lost
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
- Exceeded goals through effective task prioritization and great work ethic
- Carried out day-to-day duties accurately and efficiently
- Used Microsoft Word and other software tools to create documents and other communications
- Used coordination and planning skills to achieve results according to schedule
Inside Brand Sales Specialist
IBM South Africa
02.2011 - 10.2015
- Call customers and business partners in assigned territory to explore customer needs
- Developing appropriate solution and closure of deals
- Independently managed pipelines of sales opportunities and provide closure of accurate forecast
- Take ownership of complete sales and fulfillment process
- Manage relationships with field sales reps and supporting functions in IBM organizations
- Preparing pricing for network equipment to be included in statement of works (legal contract)
- Develop and implement sales strategy
- New business development
- Client retention
- Relationship management strategies
- Increased sales by 30%
- Maintained energy and enthusiasm in fast-paced environment
- Participated in team-building activities to enhance working relationships
- Carried out day-to-day duties accurately and efficiently
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment
- Exceeded goals through effective task prioritization and great work ethic
- Maintained excellent attendance record, consistently arriving to work on time
Network Consulting Engineer
Cisco South Africa
01.2007 - 08.2010
- Design and implementation of layer 2 and layer 3 networks
- Network Audit and optimization
- Developing network audit reports which offer comprehensive network analysis and set of recommendations from Cisco networking experts, providing proactive identification of network problems
- Design and implementation of data center
- Network support for mobile service providers in South Africa and Africa
- Initiated and managed network test facilities to verify network hardness and resilience
- Provided network support services for devices such as hubs, bridges, routers and other hardware
Intern
Cisco South Africa, Cisco
07.2005 - 12.2006
- Network design
- Bill of material configuration
- Chatted with over 20 customers on Skype
- Completed Cisco Certification required
- Assisted with projects by applying strong analytical skills and studies
Desktop Support
IBM South Africa
11.2004 - 06.2005
- Installation and setting up of Microsoft office on over 200 Desktops and Think Pads
- Repairing and troubleshooting of desktop and ThinkPad
- Explained technical information in clear terms to promote better understanding for non-technical users
- Analyzed issues to identify troubleshooting methods needed for quick remediation
Education
Computer Studies - Information Technology
Pretoria Technikon
Pretoria 01.2001 - 07.2001
Skills
Sales funnel development
undefinedCertification
IBM Sales School, IBM - 90 days
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Sales Executive
Jlunique Solutions
06.2022 - 07.2022
Business Owner
Snr Water Wokx Project
10.2016 - 05.2017
MEA Sales Validation Expert
IBM South Africa
10.2015 - 08.2016
IBM Sales School, IBM - 90 days
06-2011
Inside Brand Sales Specialist
IBM South Africa
02.2011 - 10.2015
Network Consulting Engineer
Cisco South Africa
01.2007 - 08.2010
Intern
Cisco South Africa, Cisco
07.2005 - 12.2006
Desktop Support
IBM South Africa
11.2004 - 06.2005
Computer Studies - Information Technology
Pretoria Technikon
01.2001 - 07.2001
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