New Advanced Technology
RASECHABA SEFANYETSO
Unemployed
Johannesburg,GP
Summary
I had extensive hands-on experience in network engineering, system troubleshooting and assisting customers with repairs. I have configured and maintained routed LAN and WAN networks. In addition I have pre-sales and sales experience. I have excellent communication skills with the ability to engage at all levels, from team members to management. I am a team player and can work both independently and in a group setting. Over the years I have developed analytical problem solving skills and enjoy learning new tasks and concept which I am able to grasp quickly. I would prefer working in a challenging environment which will allow me to continue enhancing and expanding my current skill set and knowledge base within the Information Technology industry.
Overview
12
12
years of professional experience
1
1
Certification
4
4
Languages
Work History
Sales Executive
Jlunique Solutions
06.2022 - 07.2022
- Call clients in assigned territory's
- Identify case and provide solutions for clients and close deals
- Weekly forecast of opportunities and progress reporting on progression of lead
- Managed 150 customer calls per day
- Analyzed past sales data and team performance to develop realistic sales goals
- Presented products to clients using dynamic presentations and practical use-case scenarios
- Utilized internal lead referral tools to solicit new business opportunities and contacts
- Maintained detailed records of sales progress, inventories and marketing success to better align goals with company priorities
Business Owner
Snr Water Wokx Project
10.2016 - 05.2017
- Trained and coached new and existing employees to boost staff productivity
- Increased sales by 10%
- Trained and motivated employees to perform daily business functions
- Consulted with customers to assess needs and propose optimal solutions
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals
- Put together realistic budgets based upon costs and fees for successfully operating business
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities
- Employed prompt decision-making and in-depth research to resolve issues
- Evaluated suppliers to maintain cost controls and improve operations
- Prepared annual budgets with controls to prevent overages
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs
MEA Sales Validation Expert
IBM South Africa
10.2015 - 08.2016
- Contact initial sales person via email and by telephone
- Document deal and share with initial sales person
- Confirm route to market (direct or business partner) in order to assign to correct opportunity owner (future sales person to close deals)
- Handover call to be set with initial sales person and future opportunity owner, establishing agreements on passing of opportunities to next sales stages
- Summary handover email to new opportunity owner
- Weekly follow up meetings with opportunity owners once deal is assigned to record progression of deals till it’s won or lost
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
- Exceeded goals through effective task prioritization and great work ethic
- Carried out day-to-day duties accurately and efficiently
- Used Microsoft Word and other software tools to create documents and other communications
- Used coordination and planning skills to achieve results according to schedule
Inside Brand Sales Specialist
IBM South Africa
02.2011 - 10.2015
- Call customers and business partners in assigned territory to explore customer needs
- Developing appropriate solution and closure of deals
- Independently managed pipelines of sales opportunities and provide closure of accurate forecast
- Take ownership of complete sales and fulfillment process
- Manage relationships with field sales reps and supporting functions in IBM organizations
- Preparing pricing for network equipment to be included in statement of works (legal contract)
- Develop and implement sales strategy
- New business development
- Client retention
- Relationship management strategies
- Increased sales by 30%
- Maintained energy and enthusiasm in fast-paced environment
- Participated in team-building activities to enhance working relationships
- Carried out day-to-day duties accurately and efficiently
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment
- Exceeded goals through effective task prioritization and great work ethic
- Maintained excellent attendance record, consistently arriving to work on time
Network Consulting Engineer
Cisco South Africa
01.2007 - 08.2010
- Design and implementation of layer 2 and layer 3 networks
- Network Audit and optimization
- Developing network audit reports which offer comprehensive network analysis and set of recommendations from Cisco networking experts, providing proactive identification of network problems
- Design and implementation of data center
- Network support for mobile service providers in South Africa and Africa
- Initiated and managed network test facilities to verify network hardness and resilience
- Provided network support services for devices such as hubs, bridges, routers and other hardware
Intern
Cisco South Africa, Cisco
07.2005 - 12.2006
- Network design
- Bill of material configuration
- Chatted with over 20 customers on Skype
- Completed Cisco Certification required
- Assisted with projects by applying strong analytical skills and studies
Desktop Support
IBM South Africa
11.2004 - 06.2005
- Installation and setting up of Microsoft office on over 200 Desktops and Think Pads
- Repairing and troubleshooting of desktop and ThinkPad
- Explained technical information in clear terms to promote better understanding for non-technical users
- Analyzed issues to identify troubleshooting methods needed for quick remediation
Education
Computer Studies - Information Technology
Pretoria Technikon
Pretoria 01.2001 - 07.2001
Skills
Sales funnel development
Goals and performance
Sales expertise
Sales forecasting
Product and service sales
Cold Calling
Territory Management
Product promotions
Sales strategy
Public speaking
Business networking
Certification
IBM Sales School, IBM - 90 days
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Sales Executive
Jlunique Solutions
06.2022 - 07.2022
Business Owner
Snr Water Wokx Project
10.2016 - 05.2017
MEA Sales Validation Expert
IBM South Africa
10.2015 - 08.2016
IBM Sales School, IBM - 90 days
06-2011
Inside Brand Sales Specialist
IBM South Africa
02.2011 - 10.2015
Network Consulting Engineer
Cisco South Africa
01.2007 - 08.2010
Intern
Cisco South Africa, Cisco
07.2005 - 12.2006
Desktop Support
IBM South Africa
11.2004 - 06.2005
Computer Studies - Information Technology
Pretoria Technikon
01.2001 - 07.2001