Raphael Tladi
Durban
Summary
Personable and goal-oriented professional skilled in building strong relationships and understanding client needs. Possessing foundational knowledge of lead generation and CRM systems, along with strong communication and organizational skills, I am equipped to drive impactful sales growth and contribute to team success. My focus lies in building lasting connections with clients, ensuring their satisfaction, and ultimately achieving business objectives.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Development Representative
Pigee Inc
01.2024 - Current
- Increased sales leads by implementing targeted outreach strategies and personalized followups.
- Streamlined lead management process by utilizing CRM software to track interactions and maintain organized customer information
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
Cold Caller (Appointment Setter)
EstateGen
07.2022 - Current
- Increased client interest by consistently delivering persuasive cold call scripts tailored to individual prospects.
- Achieved daily call quotas by diligently managing time and prioritizing tasks for maximum efficiency.
- Reduced lead response times through prompt follow-up activities, increasing the likelihood of converting prospects into clients.
Education
Further Education And Training
Think Digital Academy
01-2024
Skills
- Microsoft Office and Google Suite
- CRM management
- HTML (Entry-level)
- Lead qualification
- Goal-oriented mindset
- Customer relationship building
- Problem-Solving
- Budgeting and Financial Planning
- General Management
Certification
- Drivers License, Code 8 GVM < 3500 KG - No endorsement
- Microsoft Digital Literacy
- Microsoft Office
Languages
English
Afrikaans
Sesotho/Sepedi/Setswana
IsiZulu/IsiXhosa
Hobbies and Interests
- Computer science
- Business
- Photography
Additional Information
I possess a South African Passport
Timeline
Sales Development Representative
Pigee Inc
01.2024 - Current
Cold Caller (Appointment Setter)
EstateGen
07.2022 - Current
Further Education And Training
Think Digital Academy
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