Ramulongo Dakalo
Gauteng province
Summary
Detail-oriented professional experienced in customer service and multitasking. Delivered positive and memorable experiences through effective time management and interpersonal skills. Committed to fostering strong relationships and contributing to team success in a dynamic work environment.
Overview
7
7
years of post-secondary education
17
17
years of professional experience
Work History
General store assistance
Food city(KFC Beitbridge)
06.2015 - 10.2025
- Assisted customers with inquiries to ensure satisfaction and product knowledge
- Processed customer transactions to enhance checkout experience
- Prepared meals to meet customer preferences and dietary needs
- Performed cleaning tasks to ensure hygiene
Experiential training
Siloam hospital
01.2009 - 01.2010
- Captured data for analysis
- Processed paperwork with accuracy to ensure compliance
- Troubleshot and resolved IT issues for users to minimize downtime
- Diagnosed and resolved network troubles to maintain connectivity
- Installed hardware and software systems
Education
Certificate - BAA LEVEL 5
Emcare emergency
Pololkwane (Limpopo) 10.2013 - 11.2013
National certificate - IT Technical support level 4
Torque IT
Rivonia (Gauteng) 01.2010 - 01.2011
Matric - Grade12
Phiri phiri high school
Limpopo 01.2002 - 12.2007
Skills
- Cash handling
- Food safety
- Store layout optimization
- Product merchandising
- Customer service
- Data capturing
- Microsoft Office
- IT troubleshooting
- Time management
- Team collaboration
- Attention to detail
- Effective communication
- Driver's license (code c1)
Languages
Tshivenda
First Language
English
Upper Intermediate
B2
Sotho
Beginner
A1
Zulu
Beginner
A1
Tsonga
Beginner
A1
Timeline
General store assistance
Food city(KFC Beitbridge)
06.2015 - 10.2025
Certificate - BAA LEVEL 5
Emcare emergency
10.2013 - 11.2013
National certificate - IT Technical support level 4
Torque IT
01.2010 - 01.2011
Experiential training
Siloam hospital
01.2009 - 01.2010
Matric - Grade12
Phiri phiri high school
01.2002 - 12.2007