RAMULIFHO NDIFELANI GODFREY
Gauteng
Summary
Strategic banking professional with over 20 years of experience in Retail and Private Banking, specialising in distribution strategy and organisational transformation. As Senior Strategy Analyst, shapes investment decisions and develops business cases. Expertise in business strategy development, financial analysis, data analytics, and stakeholder engagement, complemented by an Advanced Diploma in Management Practice from Henley Business School.
Overview
6
6
Languages
22
22
years of professional experience
Work History
Senior Strategy Analyst
Nedbank
06.2024 - Current
- Developed and executed distribution strategy, improving operational efficiency and elevating customer satisfaction.
- Conduct strategic analysis and market assessments.
- Prepare executive business cases and recommendations.
- Design physical and digital distribution models.
- Perform ROI and cost-benefit analysis.
- Drive footprint optimisation strategies.
- Conduct competitor and market research.
- Develop three-year strategic plans.
- Lead stakeholder engagement initiatives.
- Support executive decision-making through analytics and insight generation.
- Executed strategic initiatives, enhancing operations across the branch and distribution network.
- Defined responsibilities to streamline workflow and improve team effectiveness.
- Captured key achievements to highlight impact on organisational goals.
- Contributed to strategic branch network optimisation.
- Developed business cases supporting investment decisions across branch formats.
- Influenced physical distribution strategy through data-driven recommendations.
- Supported multi-year strategic planning initiatives.
Strategy Analyst
Nedbank
10.2022 - 06.2024
- Generated performance insights to inform strategic decision-making.
- Compiled executive reports and provided strategic recommendations.
- Defined key responsibilities to align team efforts with strategic objectives.
- Conducted distribution analytics to enhance supply chain efficiency.
- Branch operating model evaluations.
- Performance insight generation.
Management Information Systems (MIS) Analyst
Nedbank
05.2021 - 10.2022
- Conducted data analysis and reporting, monitored performance trends, and developed executive dashboards to support decision-making.
- Generated strategic insights through data analysis to inform business decisions.
- Analysed data trends and compiled reports to inform and shape business strategies.
- Delivered business intelligence support by analysing data to identify opportunities for enhancing operational efficiency.
- Monitored performance trends using analytical tools to identify areas for improvement.
- Developed executive dashboards to visualise key performance indicators for management review.
Observation and Effectiveness Specialist (LEAN)
Nedbank
06.2020 - 05.2021
- Enhanced operational processes to increase efficiency and reduce waste.
- Conducted operational effectiveness reviews to identify improvement opportunities.
- Continuous improvement initiatives.
- Defined project coordination and facilitated team collaboration to streamline workflows.
- Supported change implementation by coordinating stakeholder engagement and addressing concerns.
- Engaged with stakeholders to gather feedback and address concerns effectively.
National Sales Support Manager
Nedbank
08.2016 - 06.2020
- Led national sales effectiveness initiatives, ensuring regulatory compliance and enhancing business communication during change implementation.
- Sales performance scorecard development.
- Change management leadership.
- Influenced national business processes to streamline operations and enhance stakeholder engagement.
- Drove change adoption across multiple regions.
- Capability development and coaching.
- Stakeholder management.
- Defined team role responsibilities to align with strategic objectives and improve operational clarity.
- National communication strategy.
- Compliance monitoring and reporting.
- FAIS governance oversight.
- Managed strategic stakeholder relationships.
- Systems support and optimisation.
- Participated in leadership development activities
- Supported regulatory risk reduction.
Change Champion
Nedbank
11.2014 - 08.2016
- Delivered change management support to ensure effective transitions and stakeholder engagement.
- Facilitated implementation of strategic initiatives to support organisational goals.
- Led change interventions to enhance operational alignment across branch networks.
- Acted as a point of contact for resolving change management issues.
Personal Relationship Banker (Private Banking)
Nedbank
06.2014 - 08.2016
- Managed high-net-worth client portfolios, enhancing client satisfaction and retention.
- Performed financial needs analysis, identifying tailored wealth management strategies that align with client objectives.
- Wealth solution identification.
- Relationship management.
- Portfolio growth and retention.
- Supported credit applications by gathering and organising necessary documentation, streamlining the application process.
- Identified and outlined key responsibilities for the role.
Private Banker
ABSA PRIVATE BANK
01.2013 - 06.2014
- Managed investment portfolios to optimise returns.
- Structured credit solutions to meet client financing needs.
- Designed financial solutions to address client challenges.
- Developed strategies to identify new business opportunities.
- Acquired new clients through targeted outreach and engagement.
- Oversaw multiple responsibilities and functions.
Private Banker
Nedbank Private Bank
01.2012 - 12.2012
- Executed client portfolio management and integrated banking solutions to meet client needs.
- Managed affluent client portfolios and delivered integrated banking solutions.
- Identified appropriate wealth solutions based on client profiles and goals.
- Conducted analysis of clients' financial needs to identify suitable services.
- Cultivated client relationships to improve satisfaction and foster loyalty.
- Implemented strategies for portfolio growth and client retention.
- Assisted clients with accurate completion of credit applications to ensure compliance and efficiency.
Banker / Service Consultant / Sales Consultant
Nedbank Retail
10.2006 - 12.2011
- Directed sales initiatives to drive revenue growth and enhance customer engagement..
- Managed client relationships to foster loyalty and drive repeat business..
- Acting Branch Manager Paledi Branch (2008)
- Oversaw daily operations to ensure efficiency and adherence to standards..
- Coordinated team tasks and managed projects to enhance collaboration and operational efficiency.
- Streamlined team activities, ensuring operational effectiveness and collaborative success..
- Conducted regular performance evaluations and provided feedback to support employee development..
- Additional Leadership Responsibility
Teller / Business and Bulk Teller
First National Bank (FNB)
11.2004 - 09.2006
- Oversaw cash handling processes to maintain accuracy in financial transactions.
- Provided exceptional client service to enhance customer satisfaction.
- Transaction processing.
- Coordinated daily operations to ensure smooth workflow and service delivery.
- Facilitated sales referrals to generate new business opportunities and enhance client relationships.
- Operational risk management.
Education
Advanced Diploma in Management Practice -
Henley Business School Africa
12-2025
Bachelor of Commerce (BCom) - Accounting
University of Venda
12-2004
Grade 12 Completed -
Davhana Secondary School
12-2000
Skills
- Distribution strategy development
- Business Analytics
- Data interpretation
- Business intelligence
- Executive reporting
- Trend analysis
- Forecasting and modelling
- Financial Management
- Cost analysis
- ROI calculations
- Investment analysis
- Business case development
- Organisational Strategy
- Strategic planning
- Operating model design
- Organisational effectiveness
- Resource allocation
- Workforce strategy
- Organisational design
- Transformation strategy
- Change Management
- Change implementation
- Stakeholder alignment
- Communication strategy
- Capability development
- Regulatory compliance
- Financial regulations
- Compliance oversight
- Client-centric strategies
- Data protection strategies
- Stakeholder leadership
- Executive relations
- Collaborative teamwork
- Relationship management
- Strategic Leadership
- Coaching
Languages
English
Tshivenda
Xitsonga
Sepedi
Setswana
Zulu
Custom
- Ms Kagiso Sithole, Managing Executive, Discovery, 081 774 6464
- Ms Denise Powys, Executive: Channel Reporting & Insights, Nedbank, 083 235 6776
Personal Information
Headline: Senior Strategy Analyst | Banking Strategist | Change Management Leader | Distribution & Transformation Specialist
Timeline
Senior Strategy Analyst
Nedbank
06.2024 - Current
Strategy Analyst
Nedbank
10.2022 - 06.2024
Management Information Systems (MIS) Analyst
Nedbank
05.2021 - 10.2022
Observation and Effectiveness Specialist (LEAN)
Nedbank
06.2020 - 05.2021
National Sales Support Manager
Nedbank
08.2016 - 06.2020
Change Champion
Nedbank
11.2014 - 08.2016
Personal Relationship Banker (Private Banking)
Nedbank
06.2014 - 08.2016
Private Banker
ABSA PRIVATE BANK
01.2013 - 06.2014
Private Banker
Nedbank Private Bank
01.2012 - 12.2012
Banker / Service Consultant / Sales Consultant
Nedbank Retail
10.2006 - 12.2011
Teller / Business and Bulk Teller
First National Bank (FNB)
11.2004 - 09.2006
Advanced Diploma in Management Practice -
Henley Business School Africa
Bachelor of Commerce (BCom) - Accounting
University of Venda
Grade 12 Completed -
Davhana Secondary School