Ramots'abi Manaha
Cashier
Mafeteng
Summary
Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Overview
1
1
year of professional experience
Work History
Liquor Stoe Cashier
Checkers
12.2023 - Current
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
HR officer
Nien Hsing International L3 (Global Garments)
1 2020 - 11.2023
- Coordinated onboarding processes for new hires, integrating them seamlessly into the workplace environment.
- Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
- Coordinated employee placements and administrative details.
- Processed paperwork and hiring details for promotions and lateral position changes.
- Enhanced employee satisfaction by implementing effective HR policies and procedures.
- Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
- Coordinated new hire onboarding, completing background checks and reference checks to complete screenings.
- Organized regular team-building events to promote camaraderie among employees and boost morale.
- Advised department managers on best practices in regard to labor relations, conflict resolution, and disciplinary actions.
- Supported talent acquisition and allocation procedures by facilitating targeted recruitment campaigns.
Education
Bachelor of Arts in Business and Entrepreneurship -
National university of Lesotho
Diploma in Management - undefined
National University of Lesotho
COSC - undefined
St.Marys High School
JC - undefined
St.Marys High School
Skills
Good interpersonal skills and communication skills
Ability to work with people of different backgrounds
Possess positive attitude
Responsible towards work
Time management skills
Customer service excellence
Customer Relations
Cash Management
Reliability and punctuality
Cash handling expertise
Inventory Management
Nationalidnumber
057175227822
Linguisticabilities
English and Sesotho
Contacts
56489518
Personal Information
- Place of Birth: Ha-Moteletsana
- Date of Birth: 01/02/93
- Nationality: Mosotho
- Marital Status: Single
References
- Dr. Mamoeletsi Mojalefa, Lecturer and BABE program coordinator IEMS, +26658497907
- Mr. Seabata Mats'ela, Former HR manager Global Garments, +26658081717
Languages
English
Intermediate (B1)
Sesotho
Advanced (C1)
Referees
Name: Dr Mamoeletsi Mojalefa
Designation: Program Coordinator
Company: The National University of Lesotho - IEMS
Contact Details: 584 97 907
Name: Mr. Seabata Mat'sela
Designation: Former Human Resources Manager
Company: Global Garments
Contact Details: 580 81 717
Timeline
Liquor Stoe Cashier
Checkers
12.2023 - Current
HR officer
Nien Hsing International L3 (Global Garments)
1 2020 - 11.2023
Bachelor of Arts in Business and Entrepreneurship -
National university of Lesotho
Diploma in Management - undefined
National University of Lesotho
COSC - undefined
St.Marys High School
JC - undefined
St.Marys High School
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